Document Centre Administrator
4 months ago
About us, purpose, experience and qualifications
**about us**:
**purpose**:
- To provide a centralized fit for processing function of all Client Account Support Functions (Opening, Closing and Maintenance) requests and Channel Support Functions (PACS, Online Banking, Fintegrate, Receipt It etc). The current function consists of a maker and checker function and the function is interchangeable as per delegation in the team or as and when required. The team is a centralized team performing fit for process on all legal documents received for both Product and Channel on-boarding and maintenance.**experience and qualifications**:
- Minimum Diploma or Degree
- Relevant NQF Level 5 banking qualification is preferable
- Minimum of 3 years banking is preferable customer services experience is compulsory
- Understanding of Client Services environment
- Experience in interacting with difficult Client’s
- Provide team support to your peers and continuous knowledgesharing
- Legal and compliance knowledge
- Passion for client service
- Attention to detail
- Competencies:
- Analysis & Attention to detail
- Problem Solving
- Critical thinking
- Creativity & Innovation
- Assertive and Courageous
- Drive & Action Oriented
- Flexibility
- Attention to detail and quality output**additional requirements**:
- No Referral plan is assigned to this job
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