Quality and Compliance Manager

QA AGENT(AUSTRAILAIN CAMPAIGN) Primarily to provide independent quality assurance checks on agents work delivered across voice and digital channels, although predominantly within Telco campaign. The role holder will work with key stakeholders (internal and client) in designing, implementing and further improving quality frameworks to ensure they measure...

A Tracking Manager, who is often known as a Supervisor or a Team Manager, is responsible for managing a team of Agents. This team would typically consist of 12 - 16 Agents, helping them to meet targets while reviewing performance and coaching them. A full list of duties, including ensuring that Agents adhere to company policies like attendance is listed...

A Tracking Manager, who is often known as a Supervisor or a Team Manager, is responsible for managing a team of Agents. This team would typically consist of 12 - 16 Agents, helping them to meet targets while reviewing performance and coaching them. A full list of duties, including ensuring that Agents adhere to company policies like attendance is listed...

**Key Responsibilities**: - **Maintain Financial Records**: Keep up-to-date records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance. - **Accounts Payable**: Manage the processing of accounts payable, ensuring accuracy, timeliness, and adherence to financial policies. - **Bank Reconciliation**:...

**Key Responsibilities**: - **Maintain Financial Records**: Keep up-to-date records of financial transactions by establishing accounts; posting transactions; ensure legal requirements compliance. - **Accounts Payable**: Manage the processing of accounts payable, ensuring accuracy, timeliness, and adherence to financial policies. - **Bank Reconciliation**:...

Our clients a growing packaging firm based in Mountedgecomb requires a **GLUEING - MACHINE SETTER/OPERATOR,** Machine Maintenance Ø To repair/ set machine performing complex sequences of operations, and-to undertake specific activities by: Ø Checking customer requirements, and setting machine accordingly. Ø Checking setting and devices and activating...

Our clients based in Durban a growing print/packaging company require an experienced Die Cutting Machine Operator with precious experience in Printing and Packaging. DIE CUT - MACHINE SETTER/OPERATOR - R25000 Accountability: Factory Manager / Production Manager **Machine Maintenance** Ø To repair / set machine performing complex sequences of operations,...

Setup, troubleshoot for all desktop support level terminals e.g. IP Phone, ADSL Model, LTE Modem, Home Gateway, Wi-Fi router etc. - Install and troubleshoot different Operating systems (Windows / MAC) - Setup IP, gateway, and DNS addresses - Backup files and clean virus - Setup and troubleshoot printer to PC, network printers, Fax-to-mail, and Fax - Setup...

**Detailed Job Summary** - Setup, troubleshoot for all desktop support level terminals e.g. IP Phone, ADSL Model, LTE Modem, Home Gateway, Wi-Fi router etc. - Install and troubleshoot different Operating systems (Windows / MAC) - Setup IP, gateway, and DNS addresses - Backup files and clean virus - Setup and troubleshoot printer to PC, network printers,...

REAL TIME ANALYST **Purpose of the Job**: - Proactively support Workforce Optimisation Manager (WOM) and Operations management in ensuring that scheduled resources for Telco campaign are fully tracked against plan and that resources in seat are productive in line with schedule. Identifying any variance to plan in real time and where possible ahead of any...

The client business product offering has grown significantly over the years which has led to the development of the face to face distribution channel The incumbent of this newly created position will be responsible for growing and developing the business portfolio. The key outputs for this role are as follows: - New Business sales - Client service and...

**Qualifications & Experience**: - Matric Certificate - NQF4 or equivalent, preferably with an architectural and/or engineering background - Proficiency in understanding and interpreting technical drawings and project specifications - Strong critical thinking and problem-solving abilities - Knowledge of various roofing products, materials, and roofing...

The **Coffee Importers and Roasters Organisation (CIRO)** is a true coffee emporium. As the preferred one-stop solution, **CIRO** offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South...

**PURPOSE OF JOB** The call centre Training Associate plays an integral role in developing the training needs of new and existing staff across different departments while maintaining standards and ensuring they are kept at the highest level. Maintaining high and positive energy is essential. **KEY RESPONSIBILITIES** - Developing and leading the training...

**Client Advisor-128082** - Closing Date-17 August 2023**Location** - Mount Frere- Job Family- Sales and Service- Career Stream- Sales- Leadership Pipeline- Manage Self: Technical (MST)- FAIS Affected- FAIS Affected - Yes**Job Purpose** - Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs,...