Senior Carrier Account Rep

1 week ago


Johannesburg, South Africa ONWRDS Full time

Senior Carrier Account Rep

The duties and responsibilities of this position consists of, but are not limited to, the following:

- Ensure all processes are made for the execution of shipments through your area of responsibility
- Experience or understanding US based 3PL (transportation brokerage)
- Cover the transportation of our clients with carriers
- Monitor carrier performance
- Grow carrier network
- Establish logical procurement practice for carrier network growth
- Gain as many beneficial relationships in the carrier community to service our clients transportation
- Act as a resource for peers
- Create and document standard operating processes
- Assist in the facilitation of cross training within assigned team
- Responsible for meeting operational targets within a particular region, mode, business unit, or small account
- Calls, meetings, and internal systems trainings with carrier leadership and vendors
- Utilize prior knowledge and ask questions to identify and solve problems
- Collaborate with your peers to pursue a clear defined objective in any project based work
- Player coach in small sized operations-focused continuous improvement projects

QUALIFICATIONS

Required:

- Bachelor’s degree from an accredited college or university (or equivalent)
- Minimum 2 years of professional experience
- Site Specific: Fluent in Spanish and English (written and verbal)

Preferred
- Knowledge in supply chain, transportation, and/or transportation management
- Customer service experience
- Ability to think critically, perform analysis and solve problems
- identify patterns, seek data, create data, learn from data
- Ability to work in a team oriented and fast-paced environment
- Demonstrate project management capabilities and help others along the way
- Ability to gather, translate and act upon voice of customer
- Composure and poise in a customer-centric environment
- Ability to embrace a growing environment
- Ability to direct activities of small work group or lead by example
- Desire to be better than we were yesterday and actively contribute to continuous improvement
- Proficient in Microsoft Office Suite of programs
- Appreciate and promote a diverse and inclusive work environment

Disclaimer:

- This is a description, the position may or may not include this lengthy list, our roles are specific to the individuals hired.

Equal Opportunity and Affirmative Action Employer
- We are an Equal Opportunity and Affirmative Action employer. This should go without saying but obviously we believe in equality for all.

Why ONWRDS?

It's an opportunity to take part in actual innovation while making social good and sustainability profitable. We are a startup, you'll move up rapidly should your presence add to the culture you will be creating and your performance align with values.

You'll have the opportunity to lead and learn at rapid pace and be a part of the growth of all future hires, this is creating our foundation.


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