Operations Manager

2 weeks ago

West Coast Western Cape, South Africa Hospitality Jobs Africa Full time

Including but not limited to;
TRAINING

Calendar allocation of all the events for the season and communication of times, dates and locations to all relevant stakeholders

assist with team administration

Planning for hosting of the necessary Cape Town, Western Cape and SA National Events held at Clifton/ Camps Bayx4/year between November and March

Logistics planning of equipment and watercraft transportation to and from events.

Provision of an event catering plan for approval to the relevant committee members and execution thereof, (food and beverages purchase, preparation and serving).

Ensuring that all equipment are in peak condition and ready for competitions. To that end, co-ordinate with the assigned steward regarding stock take of all equipment, meeting with suppliers regarding repairs, sourcing quotes and ensuring in-house repairs are completed correctly.

Housekeeping and storage management of storage facilities.

Ensuring that all crafts and vehicles are licensed and in peak operational condition

DUTY

Management and housekeeping of duty equipment

Stock take and replenishment of consumables

Co-ordination of the course training calendar and arrangement of clubhouse venue for training and examinations by external authorities.

Provision of a duty catering plan for approval to the relevant committee members and execution thereof, (food and beverages purchase, preparation and serving).

COMMERCIAL

Submission of hospitality planning, (menus, pricing, presentation) to be submitted for approval with reporting on implementation thereof.

Management and co-ordination of clubhouse hospitality for competitions, club hire, open days, training and general hospitality with all aspects captured on the operationsCalendar.

Management of all stock purchases, deliveries, suppliers, efficient stock balances and capturing of stock levels on Lightspeed software for bar, event hire and kit.

Implementation and management of Lightspeed POS protocols

Co-ordination of event hire of the club, publishing booking dates on Calendar and ensuring strict adherence to hire protocols, times, invoicing and payments.

Co-ordination of housekeeping staff and volunteers to provide commercial services of general hospitality

Management of shift list for volunteer and casual staff.

Management of facility housekeeping

Sourcing of reliable and cost effective suppliers.

Hosting and attendance at monthly committee meetings.

ADMINISTRATION

Updating and maintaining the Assets Register and ensuring that the insurance of assets is appropriate.

Supervision of staff and suppliers to ensure correct execution of all maintenance

REPORTING

Reports are to be uniformly formatted and coordinated, some weekly some monthly to be discussed

**Job-Related Skills & Education**:
Qualification in Hospitality

5+ years’ post graduate experience

Proficient in MS Office with proficiency in MS Excel

Experience in facilities management

Between 30 - 55 years of age

English speaking

**Core Technical Skills**:
Problem solving techniques

Able to work well independently and in a team

Able to manage various tasks simultaneously, being excellent at efficient prioritising

Excellent verbal and written communication skills

Planning and organising skills

Customer service

Lateral thinking

Conflict resolution skills

Between 5 - 7 Years

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