Guest Relations

Key Responsibilities: - Guest Reception and Check-in: - Provide a warm and friendly welcome to all arriving guests, ensuring a smooth check-in process. - Accurately process guest registration, assign rooms, and issue room keys, while adhering to the hotel's check-in policies and procedures. - Provide essential information about the hotel's facilities,...

POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our...

**Job Number** 23067796 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty...

**About Us**: First Group SA is a leading hospitality and leisure company dedicated to providing exceptional experiences and unforgettable memories for our guests. With a portfolio of premium resorts and hotels across South Africa, we pride ourselves on delivering world-class service and hospitality. **Position Overview**: We are looking for a dedicated and...

First Group SA is a leading hospitality and leisure company dedicated to providing exceptional experiences and unforgettable memories for our guests. With a portfolio of premium resorts and hotels across South Africa, we pride ourselves on delivering world-class service and hospitality. **Position Overview**: We are looking for a dedicated and...

**Camp Manager | Hospitality - Limpopo** **Salary: Market Related** **Purpose of Position**: Complement Recruitment are recruiting for a Camp Manager for a 5* Game Lodge in Limpopo. **This is a permanent live-in position based in Limpopo with benefits.** **Minimum Requirements Qualifications And Skills** KEY OUTPUTS - Prepare welcome and departure notes...

A photographer working onboard an NCL (Norwegian Cruise Line) cruise ship is responsible for capturing and documenting the experiences of guests during their vacation. They play a vital role in creating lasting memories for passengers through professional photography services. As a cruise ship photographer, you will work as part of a team and collaborate...

Position Overview: The Laundry Operative plays a crucial role in the laundry department of a P&O cruise ship, responsible for efficiently handling and processing laundry items to ensure cleanliness and proper care of guests' clothing and ship linens. They contribute to creating a positive guest experience by delivering high-quality laundry services. Key...

**Job Number** 23028709 **Job Category** Sales & Marketing **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Promote awareness of brand image internally and externally. Use...

Essential Requirements:Matric or Post-secondary education in hospitality management, business administration, or a related field.3-5 years experience in a similar role in a 5 star hotel.Proficiency in using reservation software and booking systems/Opera is essential.Proficient in Microsoft Office applicationsDuties and Responsibilities: Manage incoming...

Essential Requirements:Matric or Post-secondary education in hospitality management, business administration, or a related field.3-5 years experience in a similar role in a 5 star hotel.Proficiency in using reservation software and booking systems/Opera is essential.Proficient in Microsoft Office applicationsDuties and Responsibilities: Manage incoming...

Essential Requirements: Matric or Post-secondary education in hospitality management, business administration, or a related field. 3-5 years experience in a similar role in a 5 star hotel . Proficiency in using reservation software and booking systems/Opera is essential . Proficient in Microsoft Office applications Duties and Responsibilities: Manage...

**Duties** - Market rentals to grow reservations, supplying ads with exceptional pictures and descriptions - Maintain a calendar of reservations to prevent double-bookings and view upcoming rentals - Clean rentals, restock necessities, and explain house rules to new guests - Answer guest questions and meet with guests to exchange keys at the beginning of...

POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and...

Salary - negotiable, depending on experience and skills. - Probation period of 3 months - Work Schedule - 6 weeks on, 2 weeks. leave cycles adjustable depending on guest occupancies and lodge requirements. - Live In - accommodation, meals, uniform and laundry provided. **REQUIREMENTS**: - Hospitality Diploma or tertiary qualification in Hotel Management -...

**Job Number** 23072921 **Job Category** Engineering & Facilities **Location** Protea Hotel Karridene Beach, Old South Coast Road, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond and attend to guest repair requests. Communicate with...

**Job Number** 22208133 **Job Category** Administrative **Location** Protea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Enter and retrieve information contained in computer databases...

**Job Number** 23209176 **Job Category** Housekeeping & Laundry **Location** Protea Hotel Durban Umhlanga, Protea Mall Corner Lighthouse and Chartwell Drive, Durban, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in hotel laundry daily...

Job Summary:  To supervise and control the Food and Beverage allocated areas and its staff members and to ensure that all duties are performed correctly and in a timely manner in accordance with the set standard of The Oyster Box, with the intention of ensuring that the highest standard of performance and service is achieved by all Ocean Terrace staff....

Job Number Job Category Food and Beverage & CulinaryLocation Protea Hotel Fire & Ice Durban Umhlanga Ridge, 14 Palm Boulevard, Durban, South Africa, South Africa VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYComplete final breakdown of function, by cleaning the room, and cleaning and returning...