Front Desk Agent Umhlanga
2 weeks ago
POSITION SUMMARY
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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Front Desk Receptionist
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Front Office Guest Service Agent
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Reservations Agent
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Front Office Guest Service Agent
1 month ago
Durban, South Africa Hilton Full timeA Front Office Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...
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Service Desk Agent
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Credit Reporting Analyst Umhlanga
4 weeks ago
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Telesales Agent
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Customer Service Agent
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Reservations Agent
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Reservations Agent
1 month ago
Durban, South Africa Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
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Car Rental Agent
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Call Centre Sales Agent
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Quality Assurance Agent
1 month ago
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Call Centre Agent
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Front Desk Receptionist
1 month ago
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Front Desk Officer
1 month ago
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Night Manager
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Retentions Agent
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Front-line Receptionist and Administrator
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Front Desk Admin Assistant
1 month ago
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