Retail Sales Executive
2 weeks ago
Context
Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts For Difference (CFDs) and Financial Spread betting. Our business has evolved into a world class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end to end trading experience available, servicing traders of all levels from beginners to institutional level clients.
Our Axi values are:
- Selflessness - we are a team, who know that together we are stronger.
- Trust - we have confidence in our teammates to do the right things for the business and for each other.
- Ambition - we are passionate, focused and driven.
- Accountability - we step up, take ownership, and take pride in our work.
- Respect - we believe everyone is appreciated, included and listened to.
Position Purpose
- This position brings specialist sales support to the sales team in Africa. The key focus will be to increase the newly traded clients in the region through active business development and sales management for the new financial year
Major Responsibilities
- To work closely with the marketing team to maximise the generation of leads, campaigns, client data and retention of clients.
- Source and develop IB/affiliate relationships for new and existing business
- Effectively manage and handle all level of client issues and complaints, working with compliance for complaints
- Handle incoming and outgoing calls from prospective Axicorp clients regarding various aspects of their accounts, across all product types and platforms.
- Liaising with Onboarding team to facilitate the smooth onboarding of clients.
- Building the client base.
**Requirements**:
- Minimum of 3 years’ experience in global financial markets with particular expertise in the CFD/Derivatives industry
- Regulatory working knowledge
- Global market representation
- Experience in retention, conversion and business development
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