Customer Service Receptionist
3 days ago
A well established business based in Edenvale is seeking a Customer Service Receptionist. Duties: The receptionist is responsible for managing the switchboard & front desk of the office and is an active member of the Customer Services team. The primary responsibility of the Customer Services team is to manage the customer ordering process and to ensure that the customer receives a smooth, professional and efficient service each time they place an order and make an enquiry. F This includes managing quotations, COD orders, courier services, customer queries, backorders, goods returned, complaints and credit requests. This position does not supervise or direct any staff. Maintains the companys Safety, Housekeeping and Quality Standards. Incumbents will be subject to mandatory testing for Alcohol and/or drugs on a random, reasonable suspicion, post-accident, return to duty, and follow up basis. Telephone orders documented onto Order Form Check all fax, internet and E Mail orders and print Capture all orders into Macola accurately and ensure that the prices are as per the approved pricelist for that customer Reconcile EPS, Surgitrack and Orderwise orders from Macola to the systems Check Stock Levels regularly and note on the CS Board what is out of stock Prepare monthly reports Handle customer enquiries and customer queries Review orders by comparing to original order and print invoices (where you have not captured the order) Filing of all completed invoices and quotations. Orderwise orders captured within 30 minutes of being received Orders processed on the day received Orders processed accurately Queries answered on a timely basis (within 24 hours) Backorders Capture all backorders when received Communicate ETA for backorders to be dispatched to customers and keep customers up-to-date Backorders cleared on a timely basis Customers always up-to-date with status of backorders Requirements: Matric (Grade 12) Minimum of 5 years experience (2 of them in a similar position) Excellent telephone technique and good attention to detail. Excellent written & oral communication and interpersonal skills Organizational skills with the ability to perform multiple tasks simultaneously Computer Liteacy: MS Office (Outlook,Excel)
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Receptionist
6 days ago
Edenvale, South Africa Fluid Power Group Full timeWe are looking for a highly motivated and customer-focused receptionist to join our team. As the first point of contact for our customers, you will be responsible for creating a positive and welcoming atmosphere and ensuring that all visitors are greeted and assisted in a professional and efficient manner. **Responsibilities**: - Answering and directing...
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Receptionist/Customer Care
2 months ago
Edenvale, South Africa Jobted ZA C2 Full timeThe Receptionist is part of the JHB Customer Services team. The receptionist is responsible for managing the switchboard & front desk of the office and is an active member of the Customer Services team. The primary responsibility of the Customer Services team is to manage the customer ordering process and to ensure that the customer receives a smooth,...
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Receptionist
2 months ago
Edenvale, South Africa Marvel Placement Consultants Full time**Receptionist** **Minimum Requirements** - Matric. - A minimum of 2 years of experience as a Receptionist. - Proficiency in Microsoft Office Suite - Excellent communication and interpersonal skills with a customer-focused attitude. - Strong organisational skills and attention to detail. - Ability to multitask, prioritise and work effectively under...
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Receptionist/Customer Care
2 months ago
Edenvale, South Africa Hired Recruitment (Pty) Ltd Full timeThe Receptionist is part of the JHB Customer Services team.The receptionist is responsible for managing the switchboard & front desk of the office and is an active member of the CustomerServices team. The primary responsibility of the Customer Services team is to manage the customer ordering process and to ensure that the customer receives a smooth,...
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Receptionist
7 months ago
Edenvale, South Africa Signature Cosmetics Full time**Responsibilities** - Greet and welcome staff and visitors as soon as they arrive at reception. - Direct visitors to the appropriate person and office. - Operate the switchboard effectively and efficiently. - Answer, screen, and forward incoming phone calls. - Answer the telephone with the agreed greeting, in a polite manner, with the appropriate tone of...
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Customer Service Coordinator
1 month ago
Edenvale, Gauteng, South Africa Hired Recruitment (Pty) Ltd Full timeJob SummaryThe Customer Service Coordinator will be responsible for providing exceptional customer service, managing the switchboard and front desk of the office, and supporting the Customer Services team in managing customer orders and inquiries.This role is ideal for a highly organized and detail-oriented individual with excellent communication and...
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Customer Service Supervisor
7 months ago
Edenvale, South Africa Enshrine Placements Full timeCustomer Service Supervisor - Edenvale, Gauteng - Job ID 3998 Our client currently has an opportunity for a Customer Service Supervisor with technical experience to do product support for sales teams with a target driven and supreme customer focus. Inventory management, price list management, service Level agreements for all service work and project...
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Customer Service Manager
3 days ago
Edenvale, South Africa Hutech Head Office Full time**_Industry: Automotive Industry_** **_Position: Customer Service Manager_** **_Location: Edenvale (East Rand Residing)_** **_Salary: Market related_** **Introduction**: Our client is in the Automotive Industry is looking for a Customer Service Manager to manage the Service side of the business. This position will be an Assistant to the Service Workshop...
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Customer Service Supervisor
7 months ago
Edenvale, South Africa Enshrine Placements Full timeOur client currently has an opportunity for a Customer Service Supervisor with technical experience to do product support for sales teams with a target driven and supreme customer focus. Inventory management, price list management, service Level agreements for all service work and project management. **Position Details**: Permanent Manager Achieve sales...
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Customer Service Clerk
6 days ago
Edenvale, South Africa African Personnel Full timeWell established company requires a Customer Services Clerk with; - Grade 12 - Min 5 years’ experience in customer service - Knowledge from the medical / pharmaceutical industry - Understand ISO standards 13485:2016 - PO - Dealing with back orders - Quotations - Order processing - Reception - Queries **Job Types**: Full-time, Permanent **Salary**:...
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Customer Service Assistant
7 months ago
Edenvale, South Africa Mattemi Full timePosition Overview: **Responsibilities**: - Handle in store sales and customers - Identify and assess customers' needs to achieve satisfaction. - Provide accurate, valid, and complete information to customers regarding products, services, and orders. - Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. - Keep...
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Customer Services Supervisor
7 months ago
Edenvale, South Africa Ability Recruitment Full timeThe Customer Services Supervisor is responsible for managing the day-to-day activities of the Jhb Customer Services function and to supervise the Customer Services Team. The primary responsibility of the Customer Services team is to manage the customer ordering process and to ensure that the customer receives a smooth, professional and efficient service each...
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Customer Service Supervisor
7 months ago
Edenvale, South Africa MCH International Recruitment Full timeOur client currently has an opportunity for a Customer Service Supervisor with technical experience to do product support for sales teams with a target driven and supreme customer focus. Inventory management, price list management, service Level agreements for all service work and project management. **Position Details**: Permanent Manager Achieve sales...
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Customer Service Agent
7 months ago
Edenvale, South Africa Full Circle HR Full timeA dynamic company in the automotive repair industry is seeking an experienced Customer Service Agent. Experience in the automotive repair (panelbeating) industry is a non-negotiable requirement for this role. **Main Purpose of the Job**: - Provide excellent service by understanding customer needs, offering advice, and delivering solutions. - Ensure...
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Switchboard Operator
2 days ago
Edenvale, South Africa Barron Full time**Job purpose** The purpose of the Switchboard Operator is to answer all incoming calls and direct it to the correct person in the company or alternatively take a message. **Job objectives and Functions** **Directing incoming calls** - Answer incoming calls and transfer calls to the relevant person - Take detailed messages if required for individuals...
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Cashier
2 months ago
Edenvale, South Africa Motus Corporation Full time**Lindsay Saker Edenvale currently** holds a vacancy for a Cashier The cashier is responsible for the way customers and visitors experience support. They are the first point of contact for customer support, customer enthusiasm and customer loyalty and represent the brand. Cashier job description involves the ability to deliver quality service to customers....
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Receptionist
6 months ago
Edenvale, South Africa Excellerate Full time**Main purpose / objective of the position**: To receive and welcome walk-in clients and visitors and to answer switchboard in such a way that it projects the professional image of the landlord. General administrative tasks and support in terms of front desk support and procurement administration will also form part of this position as part of support to the...
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Service Advisor
3 days ago
Edenvale, South Africa Bonafide Human Capital (Pty) Ltd Full timeOur well known automotive dealer client based in is looking to employ an experienced Customer Driven Service Advisor. The purpose of the role is to provide prompt and quality service to customers relating to the service, repair, and maintenance of vehicles, acting as an interface between the technical team and the customer to ensure cost-effective repairs...
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Customer Care Agent
3 months ago
Edenvale, South Africa Motus Corporation Full time**Position Overview**: **Specific Role Responsibilities**: **Process and Governance** - Deliver on agreed performance targets according to set procedures and service level agreement - Execute work in line with governance and compliance processes - Recording and reporting on transactional activities to provide timely and accurate information for decision...
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Customer Support Administrator
2 weeks ago
Edenvale, South Africa Progressive Selection Recruitment Consultants Full timeJob Overview **Date Posted**: Posted 10 mins ago **Location**: Edenvale, Gauteng **Job Title**: Customer Support Administrator **Salary**: R12,000 **Salary Type**: Negotiable **Education Level**: High School / Matric **Job Level**: Intermediate **Required Experience**: 1 - 3 Years Customer Support Administrator - Edenvale A Customer Support...