Guest Relations

_ **JOB DESCRIPTION**:_ **The Guest Relations Officer for Jordan Luxury Suites and The Cellar Door** The main function of The Guest Relations officer is to deliver friendly and efficient customer service as well as to create a warm and welcoming atmosphere for all guests. The key aim is to anticipate clients’ needs to enhance the customer...

A renowned establishment and wine estate in Stellenbosch is looking for a Guest Relations Manager who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Manager serves the needs of our guests and exceeds guests'...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. **RESPONSIBILITIES**: - Welcome...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be.RESPONSIBILITIES:Welcome and...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be.RESPONSIBILITIES:Welcome and...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. **RESPONSIBILITIES**: - Welcome...

We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. **RESPONSIBILITIES**: - Welcome...

Perhaps you’re looking for a new challenge in a friendly, intimate, non-institutional environment. If so, then consider working in one of Stellenbosch’s most elegant guesthouses, located in a picture-perfect setting of Devon Valley. You must have a true passion for hospitality, share our commitment to provide the finest guest service, and help our team...

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins,...

**Area**: Franscchoek, Cape Town **Requirements**: - Excellent guest relations - Professional and well groomed - Must be accurate with all administration - Handling check ins and check outs smoothly and efficiently - Exceeding guests expectations and always trying to be proactive to wow guests - 3 years previous experience in hotel front office -...

**Public Relations Officer, Stellenbosch Estate - Salary R30,000 - R40,000 DOE** **RELATIONSHIP MANAGEMENT**: - Hands-on relationship management with VIP guests; - Meet and host VIP guests on the Estate; - Promote the various elements of the Estate to the VIP guests; - Establish, grow and manage relationships with strategically important guests and...

1. RELATIONSHIP MANAGEMENT - Hands-on relationship management with VIP guests; - Meet and host VIP guests on the Estate; - Promote the various elements of the Estate to the VIP guests; - Establish, grow and manage relationships with strategically important guests and clients; - Maintain a databases of key industry Press and Media contacts - Deliver Press...

RESPONSIBILITIES: - RELATIONSHIP MANAGEMENT - Hands-on relationship management with VIP guests; - Meet and host VIP guests on the Estate; - Promote the various elements of the Estate to the VIP guests; - Establish, grow and manage relationships with strategically important guests and clients; - Maintain a databases of key industry Press and Media contacts -...

**Duty Manager - Stellenbosch** **R19 000 - R23000 CTC** You will be responsible for ensuring that the guest experience from arrival to departure is seamless in accordance with all policies and procedures set. **Main requirements**: - Grade 12 plus diploma/certificate in Hospitality Industry/Tourism - Preferably 2 -3 years previous experience working at...

**Duty Manager - Stellenbosch** **R19 000 - R23000 CTC** You will be responsible for ensuring that the guest experience from arrival to departure is seamless in accordance with all policies and procedures set. **Main requirements**: - Grade 12 plus diploma/certificate in Hospitality Industry/Tourism - Preferably 2 -3 years previous experience working at the...

A renowned establishment and wine estate in Stellenbosch is looking for an exceptional Duty Manager who will be responsible for ensuring that the guest experience from arrival to departure is seamless in accordance with all policies and procedures set. **MAIN RESPONSIBILITIES**: - Ensure the highest standards are kept in guest service, cleanliness and...

We are looking for a Duty Manager with experience working as a Night Auditor and GRO. - Matric + Hospitality/tourism qualification - 3 years front desk experience - Protel software BONUS - Own reliable transport - Flexible to work night shifts - Monitors Guest Relations employees to make sure all guests receive prompt and personal recognition - Oversee all...

**Customer Relations & Hospitality Manager | Role & Responsibilities** Starting date: 1 November 2024 **Experience Required** - Matric and a relevant hospitality/marketing/business qualification or experience - Experience in/a passion for the luxury industry - Experience in the corporate environment will be advantageous - Experience with wine farms and/or...

Delaire Graff Lodges & Spa is looking for a Duty Manager who will be responsible for ensuring that the guest experience from arrival to departure is seamless in accordance with all policies and procedures set.Main responsibilities:Ensure the highest standards are kept in guest service, cleanliness and maintenance standardsMonitors Guest Relations employees...

**6-MONTH SEASONAL CONTRACT** We are looking to recruit a **Front Office Ambassador **who sees to the complete guest journey from arrival at the front entrance, parking cars, check in and rooming guests, assisting guests during their stay, preparing guest accounts, assisting with payments, assisting guests on departure and bidding them...