Hotel Duty Manager

The duty manager reports into the relevant department heads on any particular shift. He or she is the liaison between all departments, namely: Food and Beverage, Accommodation, and Front of House. The duty manager needs to have an overall understanding of all of the above in order to be able to fill in as required for any staff member who is not available...

**DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Attend HOD briefings - Responsible for supervision of front-office staff, porters, butlers - Maximises the average room occupancy & average room rate achieved - Maintains excellent relationships with guests to ensure that guest satisfaction is established &...

POSITION TITLE :RESERVATIONMANAGER : Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. RESERVATION MANAGER DUTIES AND RESPONSIBILITIES - Having knowledge of entire Reservation Procedure according to...

Duties: Direct the full operations of the Hotel Team to ensure that the hotel achieves its financial objectives.Ensures world-class personalised service is delivered to the guests, in allocations, by affectively directing the Hotel Teams on all matters impacting the guest experience.Operate in conjunction with Sales, Finance, HR and Marketing functions to...

**Area**: Franscchoek, Cape Town **Experience and Skills**: - Minimum of 3- 5 years Assistant Hotel Management or Senior Duty management experience within a Hotel industry - Tertiary qualification in Hospitality or Hotel Management beneficial - Advanced computer skills including MS Office, including Gmail and internet. - Valid drivers Licence **Duties &...

**DUTY MANAGER - STELLENBOSCH CAPE TOWN - R17 000 00 NEG** Our client, a 5* Property in Stellenbosch Cape Town are currently looking for a Duty Manager to join their team. The purpose of the position is to communicate with all guests at the property and to provide effective leadership through professional management and encouragement of all...

Four Star Boutique Hotel with conference facilities on a Wine Estate is looking for a hotel and conferencing manager.

Responsibilities: - Oversee all operations on site. - Respond to guest and tenant inquiries and resolve issues and complaints in a timely, friendly and efficient manner; - Monitor lobby traffic and adjust staffing accordingly; - Obtain all necessary information when taking room reservations and follow the rate-quoting scenario; - Fully comprehend and be...

**Duties and Responsibilities** - Answering incoming calls - Directs calls to guestrooms, staff or departments through switchboard system - Places outgoing calls - Takes and distributes messages for guests, staff and departments - Know what action to take if an emergency call is requested or received - Ensure that all company policies, procedures & standard...

**DUTIES & RESPONSIBILITES** - Ensure that all company policies, procedures & SOPs are adhered to - Assists Front Office Manager in processing of the reception procedure using the appropriate systems and procedures as supplied - Record, process & file all information relating to in-house guests - Maintains the appearance of the Front Office Department with...

**Job Duties/Responsibilities will include**: Manages and actions the reservation functions for the hotel ensuring all reservations are processed in a pleasant, professional, and efficient manner. Achieving customer satisfaction and room revenue goals while taking guests through the booking process. Responds to communications from guests, travel agents,...

**JOB SUMMARY** Reservationists are front line professionals who facilitate the promotion, sales and booking of the hotel's products and services. They must have excellent communication and customer service skills. They are responsible for ensuring a seamless reservations process from start to end. **DUTIES & RESPONSIBILITIES** - Making reservations for...

An exciting opportunity has opened for a vibrant, energetic, and experienced F&B Coordinator who will be mainly responsible for managing all Restaurant bookings and events ensuring that every one of our guests receive personalised attention every time. **Key responsibilities will include**: 1. Delighting our guests by offering trendsetting and innovative...

Asara Wine Estate and Hotel situated in Stellenbosch has the above position available for a friendly, presentable, hardworking, and reliable individual to join us for our summer season. **Duties and Responsibilities** - Interact with customers, take orders for drinks and snacks. - Assess customers’ needs and preferences and make recommendations - Have...

A Hotel Porter, is responsible for assisting guests in making sure they have a pleasant stay. Their duties include answering guest questions about their facility, helping guests with their their luggage to and from their vehicle and coordinating with other staff to ensure guest safety.

Brief: Valor Hospitality Partners is recruiting on behalf of our client, a prestigious wine estate in Stellenbosch, for an experienced and qualified Assistant Hotel Accountant. - assistant accountant Detail: **Requirements**: - Relevant financial qualifications. - Working experience with OPERA, excellent. - MS OFFICE skills, and any accounting packages. -...

We are looking for a Duty Manager with experience working as a Night Auditor and GRO. - Matric + Hospitality/tourism qualification - 3 years front desk experience - Protel software BONUS - Own reliable transport - Flexible to work night shifts - Monitors Guest Relations employees to make sure all guests receive prompt and personal recognition - Oversee all...

**Area**: Franschhoek, Cape Town **Job Purpose**: - To perform routine duties in cleaning, servicing and maintaining of the lodge, Public areas and offices. - The idea of a Manager is to ensure that all the guests needs are met and to delegate and manage duties. **Requirements**: - Arrives punctually and on time for duty - Notify superior of their...

As a Host/Hostess/reception your main duty will be to ensure comfort and well-being of the guests. **Main Duties and Responsibilities**:(Depending on which shift you are, the following duties apply) 1. To be friendly, efficient and always willing to help. 3. Follow all handovers through and make sure they have been done. 4. Ensure that all equipment is...

**Duty Manager - Stellenbosch** **R19 000 - R23000 CTC** You will be responsible for ensuring that the guest experience from arrival to departure is seamless in accordance with all policies and procedures set. **Main requirements**: - Grade 12 plus diploma/certificate in Hospitality Industry/Tourism - Preferably 2 -3 years previous experience working at...