Fitment Centre Manager
6 months ago
**Main job purpose**
- To lead, manage and support the entire operation of a Fitment Centre, by implementing and driving Company Standards and aligning business to the Company Strategy.
**Main Objective**
- Ensure the achievement of company budgets by generating revenue, generating sales through establishing and maintaining a customer base, managing expenses, effective stock control, effective cash management and strict adherence to company processes that will result in sustainable profitability and growth.
- Establish a culture of trust, effective communication, cooperation and aligned team dynamic towards achieving business Key Performance Indicators (KPI's) through effective leadership, performance management and KPI tracking.
- Manage excellent customer service by empowering all staff through training opportunities to ensure highest levels of Net Promoter Scores (NPS) are achieved by delivering exceptional customer service through timeous communication, one call resolution and effective scheduling.
- Enforce and effectively manage compliance to standard business practises and procedures by conducting checks on counter sales, review Price Purchase Variance (PPV) and Internal Transfer of Stock (ITS) so as to reduce stock loss and utilise end of day reports to monitor Fitment Centre performance so as to mitigate overall risk.
- Attend to and embrace new business related learning opportunities, continuous development and or improvements and extended reasonable work related tasks and responsibilities as may come about towards remaining in an industry leading position.
**Critical job requirements**
**Qualification(s)**
- Grade 12
- B Com Degree (Management)
**Knowledge**
- Computer Literacy
- SAP
- DPS
- Company policies and procedures
- Business Acumen (1st)
- For a Large Fitment Centre: Extensive knowledge of the full range of PG Glass products
**Skills**
- Budgeting Skills
- Customer relationship management
- Problem Solving Skills
- Interpersonal Skills
**Experience**
- For a Medium Fitment Centre: Total of 5 years relevant experience
- For a Large Fitment Centre: Total of 7 years relevant experience
- For a Medium Fitment Centre: 2 years of total functional experience must have been exposure to general management duties
- For a Large Fitment Centre: 2 years of total functional experience must have been exposure to general management duties
- For a Large Fitment Centre: 2 years of total functional experience must have been in a full management role within a Fitment Centre
**Job Types**: Full-time, Permanent
-
Installation Support Administrator
7 months ago
Middelburg, South Africa Tracker South Africa Full time**Listing reference**: track_001143 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Call Centre and Telesales**Location**:Middelburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:No**Introduction**: **Job description**: **Duties and Responsibilities** - Marketing of Tracker to both existing...
-
Dealer Sales Consultant
7 days ago
Middelburg, South Africa Tracker South Africa Full time**Listing reference**: track_001015 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Sales Management**Location**:Middelburg**Contract**:Permanent**Remuneration**:MARKET RELATED**EE position**:Yes**Introduction**: Tracker’s Sales Department in Pietermaritzburg requires a consultant to promote TRACKER to the...
-
Business Sales Consultant- Highveld
7 months ago
Middelburg, South Africa Tracker South Africa Full time**Listing reference**: track_001090 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Sales Support**Location**:Middelburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: **Job description**: - Identify opportunities and generate sales in the corporate sector - Achieve...
-
Data Centre Electrical Technician
17 hours ago
Middelburg, South Africa HRnMORE Full timeMaintain Preventative Maintenance (PM) schedules in accordance to the SLA for all equipment and services - Develop and manage engineering specifications in the region for new assets and the maintenance of existing assets - Complete highly technical maintenance and statutory asset audits and inspections - Investigations (RCFA) and submission of failure...
-
Dealership Relationship Manager
7 months ago
Middelburg, South Africa Cartrack Full time**Listing reference**: cartr_000490**Listing status**: Online- **Position summary** **Industry**:IT & Internet **Job category**:External Sales **Location**:Middelburg **Contract**:Permanent **EE position**:No **Introduction** - The overall purpose is to increase Cartrack’s’ market share within the dealership space, through exceptional service...
-
Community Sales Manager
7 months ago
Middelburg, South Africa Regus Full time**Community Sales Manager** At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and...
-
Service Administrator Level 1 Fixed Term Contract
7 months ago
Middelburg, South Africa Barloworld Equipment Full time**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI's) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication, Resolve internal and External customer queries - Internal and External audits - Safety, Back-to-Back CS function -...
-
Service Administrator Level 1 Fixed Term Contract
7 months ago
Middelburg, South Africa Barloworld Equipment Full time**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication, Resolve internal and External customer queries - Internal and External audits - Safety, Back-to-Back CS...
-
Middelburg, South Africa Barloworld Equipment Full time**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP)= - Effective communication, Resolve internal and External customer queries - Initiate job reversals, Back-to-Back CS function - Internal...
-
Middelburg, South Africa Barloworld Equipment Full time**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI's) - Effectively control cost centre expenses and work in progress (WIP)= - Effective communication, Resolve internal and External customer queries - Initiate job reversals, Back-to-Back CS function - Internal and...
-
Service Administrator Level 1 Global Grade 06
7 months ago
Middelburg, South Africa Barloworld Equipment Full time**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication - Resolve internal and External customer queries - Internal and External audits - Safety - Back to Back CS...
-
Middelburg, South Africa Barloworld Equipment Full time**Key Outputs** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP)= - Effective communication, Safety - Resolve internal and External customer queries - Initiate job reversals, Internal and External...
-
Middelburg, South Africa Barloworld Equipment Full time**Key Outputs** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI's) - Effectively control cost centre expenses and work in progress (WIP)= - Effective communication, Safety - Resolve internal and External customer queries - Initiate job reversals, Internal and External audits -...
-
Service Administrator Level 1 Global Grade 06
7 months ago
Middelburg, South Africa Barloworld Equipment Full time**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI's) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication - Resolve internal and External customer queries - Internal and External audits - Safety - Back to Back CS...
-
Service Administrator Level 2 Global Grade 07
7 months ago
Middelburg, South Africa Barloworld Equipment Full time**Key Output** - Provide administrative support to service operations. - Achieve cost centre financial targets and key performance indicators (KPI’s). - Effectively control cost centre expenses and work in progress (WIP). - Effective communication. - Resolve internal and external customer queries. - Internal and external audits. - Safety. - Back to back CS...
-
Workshop Foreman
2 months ago
Middelburg, South Africa Manitou Centres SA (Pty) Ltd Full time**GENERAL ACCOUNTABILITY**: This position, which reports directly to the branch manager, is responsible for job control of all machines entering and exiting the Manitou Centre Middelburg workshop and all functions associated with workshop staff control. **DUTIES AND RESPONSIBILITIES**: - Provide customers with service and support to ensure maximum...
-
Branch Manager
3 months ago
Middelburg, South Africa SoluGrowth (Pty) Ltd. Full timeSoluGrowth is looking for a Branch Manager based in Middleburg. The main purpose of role includes, but is not limited to planning, motivating and coordinating the dealership's management through effective leadership and solid business practices. Ensuring customer satisfaction, profitability and the achievement of the financial plan in the Truck Centre. - To...
-
Service Supervisor Field Service Global Grade 10
17 hours ago
Middelburg, South Africa Barloworld Equipment Full time**Key Output** - Achievement of cost centre financial targets and Key Performance Indicators - Resolve internal customer queries - Effective control of cost centre expenses and WIP - Ensure effective communication between team and management - Ensure service work is carried out in compliance with quality standards (OEM Guidelines) - Achievement of a team...
-
Service Supervisor Field Service Global Grade 10
17 hours ago
Middelburg, South Africa Barloworld Equipment Full time**Key Output** - Achievement of cost centre financial targets and Key Performance Indicators - Resolve internal customer queries - Effective control of cost centre expenses and WIP - Ensure effective communication between team and management - Ensure service work is carried out in compliance with quality standards (OEM Guidelines) - Achievement of a team...
-
Sales Representative
1 month ago
Middelburg, South Africa Manitou Centres SA (Pty) Ltd Full time**DUTIES AND RESPONSIBILITIES**: Ability to sell the products and services as provided by MSA to customers within the Capital equipment market as well as those products and services required within the mining and construction sectors. The Respective employee will be required to expand the region’s growth within the prescribed territory, through proper...