Service Administrator Level 1 Global Grade 06

**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication - Resolve internal and External customer queries - Internal and External audits - Safety - Back to Back CS...

**Key Output** - Provide administrative support to service operations. - Achieve cost centre financial targets and key performance indicators (KPI's). - Effectively control cost centre expenses and work in progress (WIP). - Effective communication, Resolve internal and external customer queries. - Internal and external audits. - Safety. - Back-to-back CS...

**Key Outputs** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP)= - Effective communication, Safety - Resolve internal and External customer queries - Initiate job reversals, Internal and External...

**Key Outputs** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI's) - Effectively control cost centre expenses and work in progress (WIP)= - Effective communication, Safety - Resolve internal and External customer queries - Initiate job reversals, Internal and External audits -...

**Key Output** - Respond to internal and external telephonic customer requests and queries received through the switchboard. - Politely and professionally receive and attend to all visitors. - Greets visitors, handles incoming calls and performs general administrative duties. - Assist other administrative staff with overflow work, including but not limited...

**Key Output** - Manage Customer Collection Counter and ensure compliance to SOP's - Run, update and Analyse all Warehouse Reports. - Ensure duties are carried out to ensure achievement of warehouse performance standards. **Qualification, Experience and Competencies** - Grade 12 - Customer service orientation - Good communication skills, Be able to work...

**Key Output** - Provide administrative support to service operations. - Achieve cost centre financial targets and key performance indicators (KPI’s). - Effectively control cost centre expenses and work in progress (WIP). - Effective communication. - Resolve internal and external customer queries. - Internal and external audits. - Safety. - Back to back CS...

**Key Output** - Provide administrative support to service operations. - Achieve cost centre financial targets and key performance indicators (KPI's). - Effectively control cost centre expenses and work in progress (WIP). - Effective communication. - Resolve internal and external customer queries. - Internal and external audits. - Safety. - Back to back CS...

**Key Output** - Manage Customer Collection Counter and ensure compliance to SOP’s - Run, update and Analyse all Warehouse Reports. - Ensure duties are carried out to ensure achievement of warehouse performance standards. **Qualification, Experience and Competencies** - Grade 12 - Customer service orientation - Good communication skills, Be able to work...

**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP)= - Effective communication, Resolve internal and External customer queries - Initiate job reversals, Back-to-Back CS function - Internal...

**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI's) - Effectively control cost centre expenses and work in progress (WIP)= - Effective communication, Resolve internal and External customer queries - Initiate job reversals, Back-to-Back CS function - Internal and...

**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI's) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication, Resolve internal and External customer queries - Internal and External audits - Safety, Back-to-Back CS function -...

**Key Output** - Provide administrative support to service operations - Achieve cost centre financial targets and key performance indicators (KPI’s) - Effectively control cost centre expenses and work in progress (WIP) - Effective communication, Resolve internal and External customer queries - Internal and External audits - Safety, Back-to-Back CS...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Compile informative product issue reports and address to Service Engineering and management. - Provide expert technical support for Warranty resolution and 1 hour training...

**Key Output** - Inspect Heavy Earthmoving Products - Perform basic troubleshooting, testing, maintenance, and repairs - Remove and install components in a workshop or on customer sites - Order Parts - Control own administration (service reports, labour booking, parts returned, expenses, etc. - Compile accurate customer machine analysis and reports including...

**Key Outputs** - Technical expert investigating and reporting on and resolution of product issues in collaboration with Service Engineering, ensuring product health and delivering end user acceptance at lower cost. - Ensure improved product health for all products in area of responsibility - Provide support for new product introduction - Present product...

**Key Output** - Technical expert investigating and reporting on and resolution of product issues in collaboration with Service Engineering, ensuring product health and delivering end user acceptance at lower cost. - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product...

Description To provide professional first line support to clients and sales support - 1. Render client services - Update client personal details and AIMS notes - Provide correct and accurate advice to clients on products and services (TCF) - Inform clients and update changes to their policy (TCF) - Liaise with relevant departments to gather information to...

**Key Output** - Working within prescribed legislation, policies, and procedures - Timeous execution and reporting - Perform basic electrical work. - Perform basic plumbing work, General building maintenance. - Maintain, repair, and move furniture. - Install and replace floors, tiling and stairs as needed. - Repair and paint doors, windows, walls,...

**Key Output** - Working within prescribed legislation, policies, and procedures - Timeous execution and reporting - Perform basic electrical work. - Perform basic plumbing work, General building maintenance. - Maintain, repair, and move furniture. - Install and replace floors, tiling and stairs as needed. - Repair and paint doors, windows, walls,...