Workshop Foreman

2 months ago


Middelburg, South Africa Manitou Centres SA (Pty) Ltd Full time

**GENERAL ACCOUNTABILITY**:
This position, which reports directly to the branch manager, is responsible for job control of all machines entering and exiting the Manitou Centre Middelburg workshop and all functions associated with workshop staff control.

**DUTIES AND RESPONSIBILITIES**:

- Provide customers with service and support to ensure maximum efficiency.
- Provide technical staff with technical solutions (problem solver)
- Provide technical feedback to the manager.
- Provide complete and accurate parts and labour planning on every job pack.
- Request parts from the Parts department and ensure inquiries regarding backorder parts are performed regularly.
- Diagnose all mechanical, electrical, and hydraulic failures to determine proper solutions and to produce timely and detailed service reports and parts requirements.
- Ensure all pre-determined deadlines are maintained and adhered to.
- Perform duties while having a hands-on attitude.
- Perform pre-QC inspections on all completed jobs.
- Share skills and knowledge obtained with all technical staff.
- Assist workshop manager in daily tasks.
- Assist in the daily planning of technicians.
- Manage all incoming and outgoing machines from and to Manitou Centre Middelburg yard
- Manage technician and technician assistants.
- Manage the movement of machines in the workshop area.
- Ensure technicians perform at the highest efficiency possible.
- Collaborate with various departments within Manitou Centre Middelburg and share information across the organization to build positive relationships with customers and co-workers.
- Operate any machine in a safe and controlled manner with the appropriate operator’s card.
- To carry out any reasonable work request given by management.
- To carry out all tasks given in accordance with environmental, health, and safety guidelines, provided by the company.

**Team Management**
- Direct - 5

**EDUCATION**:

- Qualified Diesel Technician
- Matric (Gr 12)
- Hydraulic knowledge
- Auto electric knowledge
- Mechanical knowledge
- Product Knowledge
- Operator competency in all Manitou-related equipment and machines.

**EXPERIENCE**:

- At least 4 years’ experience in a Supervisory field.
- At least 5 years’ experience in a workshop environment.

**COMPETENCIES AND SKILLS**:

- Outstanding leadership and time management skills.
- Ability to work under pressure.
- Intermediate computer skills.
- Excellent people skills.
- Internal and external communication skills.
- Excellent reading and writing in English.
- Ability to work collaboratively with colleagues and staff to create a result-driven, team-orientated environment.
- Understanding of Manitou Centre Middleburg health and safety policies.

**INTERNAL/EXTERNAL CONNECTIONS**:

- Works in partnership with almost all departments of the Headquarters to ensure close alignment.
- Represents the company as appropriate in its relationships with major customers, suppliers, competitors, government agencies, professional societies, and similar groups.

**LOCATION & EXPECTED TRAVEL**:

- This position is based at 13, July Street, Middelburg

**Job Type**: Permanent

Application Deadline: 2024/11/22


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