Dealership Relationship Manager

3 weeks ago


Middelburg, South Africa Cartrack Full time

**Listing reference**: cartr_000490**Listing status**: Online-
**Position summary**

**Industry**:IT & Internet

**Job category**:External Sales

**Location**:Middelburg

**Contract**:Permanent

**EE position**:No

**Introduction**
- The overall purpose is to increase Cartrack’s’ market share within the dealership space, through exceptional service levels, comprehensive account management and an ongoing drive for new business. The Relationship Manager will be accountable for delivering new client targets through their respective dealerships, as well as executing risk management and account management strategies in partnership with their local branch and dealership accordingly. Dealership Partnerships need to be maintained and evolved on a regular basis through consistent relationship management and administrative support. New dealership partnerships need to be identified and secured to ensure new targets are met and/or exceeded.**Job description**
- Achieve and exceed dealership client targets:
- Take responsibility for the on
- boarding of new dealerships
- Achieve fitment targets per month
- Achieve conversion targets per month
- Conduct monthly Dealership business reviews with 80% of top clients, implement dealership training as per HO direction

Resolve customer queries and complaints quickly and effectively- Achieve CRM Targets:
- Achieve CRM activity of 5 clients per day minimum
- Achieve Client coverage of minimum 80% per month

Complete Client notes and tasks on CRM accordingly, to provide a comprehensive understanding of business position, dealer status and performance.- Adhere to prescribed business practices, policies and procedures:
- Sign new clients, follow sales process, present / demo new fleet pages and conclude the deal

Be familiar with and adhere to the content of the Employee Handbook. Live the Cartrack values**Minimum requirements**

Grade 12 / National Matric Certificate

MS Office Suite (Intermediate)

Face to face sales calling experience (Min 2 years)

Evidence of targets achieved

On the Job Coaching (Sales Manager) CAMS, ESS, CRM Application Training Extensive Products Training - Must have previous training experience of at least 1 year

Extensive Fleet Training - Must have previous experience of at least 1 year.


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