Rep Ii Consumer Operations Support

8 months ago

Johannesburg, South Africa TransUnion Full time

TransUnion's Job Applicant Privacy Notice

**What We'll Bring**:
**Requirements**:

- Time management skills with the ability to prioritize and multitask and work under tight deadlines
- Excellent communication and presentation skills
- Problem solver and willingness to take initiative and try new approaches and propose new solutions
- Ability to work effectively both independently, unsupervised and as a team
- Helps to keep motivation high by being supportive to colleagues
- Takes full responsibility and the required action for assigned tasks
- Strong customer service skills to maintain relationship between TransUnion and customers
- Track record of over achieving quotas

**What You'll Bring**:
**Responsibilities**:

- Verify consumer disputes and inquiries via phone/fax and make sure data is reporting accurately
- Establishes and maintains positive work relationship with internal team and customers
- Build sustainable relationship of trust through open and interactive communication
- Provide accurate, valid and complete information by using the correct processes and manuals
- Follow communication procedures, guidelines and policies
- Engages resources and guidance from Operation leads in order to provide the best consumer investigation results
- Performs other related duties as required and assigned by the Associate leader or manager of operations
- Meets or exceeds in quality assurance metrics and daily quotas assigned
- Handles administrative and routine tasks required to provide a consistent consumer experience
- Daily queue management process followed daily to make sure SLA is being met
- Participates in special projects and assume other duties and responsibilities as assigned
- Comply with provincial reporting act, consumer reporting legislation and internal SOP policies in place
- Responsible for assisting in the identification and flagging process for both potential and confirmed fraud victims of fraud and maintaining HAWK database.

**Impact You'll Make**:
**Responsibilities**:

- Verify consumer disputes and inquiries via phone/fax and make sure data is reporting accurately
- Establishes and maintains positive work relationship with internal team and customers
- Build sustainable relationship of trust through open and interactive communication
- Provide accurate, valid and complete information by using the correct processes and manuals
- Follow communication procedures, guidelines and policies
- Engages resources and guidance from Operation leads in order to provide the best consumer investigation results
- Performs other related duties as required and assigned by the Associate leader or manager of operations
- Meets or exceeds in quality assurance metrics and daily quotas assigned
- Handles administrative and routine tasks required to provide a consistent consumer experience
- Daily queue management process followed daily to make sure SLA is being met
- Participates in special projects and assume other duties and responsibilities as assigned
- Comply with provincial reporting act, consumer reporting legislation and internal SOP policies in place
- Responsible for assisting in the identification and flagging process for both potential and confirmed fraud victims of fraud and maintaining HAWK database.

TransUnion Job Title

Administrator II, Consumer Operations Support

  • Rep Ii, Consumer Operations Support

    6 months ago

    Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Customer service Bilingual **What You'll Bring**: 1-2 years of experience in an operations environment. Ability to multi-task and prioritize with strong organization skills. Read, understand, and interpret CRS audit trail. Collaborate with team members on projects. Maintain and secure...

  • Rep 1 Consumer Operation Support

    6 months ago

    Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: About the role: We have an exciting opportunity to join TransUnion as a Consumer Services Assistant on an initial 12-month fixed term contract to play a key role in supporting our Consumer Services Team to provide exceptional customer service and fraud prevention advice to consumers across the...

  • Bilingual Consumer Admin Ii

    8 months ago

    Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: To handle voice calls for Canadian consumers. **What You'll Bring**: To handle voice calls for Canadian consumers. **Impact You'll Make**: To handle voice calls for Canadian consumers. TransUnion Job Title Administrator II, Consumer Operations Support

  • Customer Service Rep I

    6 months ago

    Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Our Operational Center of Excellence prides itself in providing capabilities through the sharing, adoption and establishment of best practices. We are a globally integrated operational team organized and equipped to meet all required service levels. This position is responsible for reviewing...

  • Sales Rep

    1 month ago

    Johannesburg, South Africa Sp-int Full time

    Our client in the FMCG industry (distribution and wholesale of Greeting Cards, Balloons, Stickers, Candles, Party Accessories, Gift Wrapping) is looking for Sales Reps to join their team in various locations including Cape Town, Gqeberha (Port Elizabeth), Johannesburg and Pretoria.Requirements:- Matric- B2B Sales experience (preferably stationery)- FMCG...

  • Sales Rep

    1 month ago

    Johannesburg, South Africa Sp-int Full time

    Our client in the FMCG industry (distribution and wholesale of Greeting Cards, Balloons, Stickers, Candles, Party Accessories, Gift Wrapping) is looking for Sales Reps to join their team in various locations including Cape Town, Gqeberha (Port Elizabeth), Johannesburg and Pretoria. Requirements: - Matric - B2B Sales experience (preferably stationery) - FMCG...

  • Sales Rep

    3 months ago

    Johannesburg, South Africa iRam (Innovative Retail Account Management) Full time

    The purpose of this role is to search for additional opportunities (dealers) in the market, and drive sales through promoting the Bosch power tools brand. The main goal is to establish additional potential in the market with new and smaller dealers. Also focusing on outlying areas (rural, townships etc), The rep will be responsible for several dealers in an...

  • Technical Ii, IT Operations

    3 months ago

    Johannesburg, South Africa Webhelp Full time

    **Job Advert** Join our dynamic team as a Senior IT Technician and play a vital role in ensuring the efficient operation of our Johannesburg contact centre. As a Technical II, IT Operations, you will be responsible for implementing, managing, and monitoring the core Server Infrastructure for on-premises locations (multiple sites across UK, India and South...

  • Gcc Quality Services Associate

    6 months ago

    Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: We are seeking a Quality Assurance Representative II who will be an integral part of the Quality Assurance team. This associate will play an important role in measuring the quality of TU Africa processes and support all policies, and laws that govern our business. The associate will ensure...

  • Diy Key Retail Accounts Rep #b2b #hardware

    6 months ago

    Johannesburg, South Africa Recruiter Ruth | Performability Recruitment Full time

    An established and leading manufacturer and supplier of abrasives and accessories to the automotive, marine, woodworking, DIY, metal, aeronautical and composite industries - is on the hunt for a (B2B) **Key Retail Accounts Sales rep** to join their growing team. Your focus would be on servicing a handful of key retail accounts as well as their...

  • Cra Ii

    1 month ago

    Johannesburg, South Africa ICON Plc Full time

    CRA II - Johannesburg or Cape Town, South Africa - Remote / Hybrid ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a...

  • Cra Ii

    2 months ago

    Johannesburg, South Africa Icon plc Full time

    CRA II - Johannesburg or Cape Town, South Africa - Remote / Hybrid ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a...

  • Consumer Analytics

    5 months ago

    Johannesburg, South Africa A 1L Realization (Pty) Ltd Full time

    Support the GM Consumer in all ad hoc tasks related to Data, Reporting, Insights and Pricing/ Strategy, support in all non-operational tasks to provide analytical support of the FY24 short-term plan and groundwork for the development of the FY25 strategy.The role holder will, under the management of the Fintech team use data to perform pricing and commission...

  • Events Operations Assistant Ii

    4 weeks ago

    Johannesburg, South Africa RX Full time

    About our Team Reed Exhibitions Group connects people and businesses to grow through leading exhibitions and events. Our team delivers high-quality events for global industry experts’ buyers and sellers. About the Role: We are looking for an Events Operations Assistant II to provide operational support and excellent service to our show team, exhibitors,...

  • Events Operations Assistant II

    3 weeks ago

    Johannesburg, South Africa Relx Full time

    Job title : Events Operations Assistant IIJob Location : Gauteng, JohannesburgDeadline : December 28, 2024Quick Recommended Links Jobs by Location Job by industries Key Responsibilities: Manage exhibitor contracts, update lists, collect indemnities, ensure disclaimers are in place, and document signage placements. Attend status meetings, maintain open...

  • Events Operations Assistant II

    3 weeks ago

    Johannesburg, South Africa Relx Full time

    Job title : Events Operations Assistant II Job Location : Gauteng, Johannesburg Deadline : December 28, 2024 Quick Recommended Links Jobs by Location Job by industries Key Responsibilities: Manage exhibitor contracts, update lists, collect indemnities, ensure disclaimers are in place, and document signage placements. Attend status...

  • Senior Partner Rep South Africa

    4 weeks ago

    Johannesburg, South Africa Nike Full time

    Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Technical Sales Rep

    2 months ago

    Johannesburg, South Africa Staff Unlimited Recruitment Full time

    Our Client is seeking a Dynamic and Experienced Technical Sales Rep to join their teamResponsibilitiesBuilding strong relationships with new and existing clientsCold callingClient VisitsDeveloping marketing strategiesQuotationsProvide aftermarket sales and product supportRequirements:3 – 4 Years experience in the Flooring Industry as a Sales RepKnowledge...

  • Technical Sales Rep

    2 months ago

    Johannesburg, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Our Client is seeking a Dynamic and Experienced Technical Sales Rep to join their teamResponsibilitiesBuilding strong relationships with new and existing clientsCold callingClient VisitsDeveloping marketing strategiesQuotationsProvide aftermarket sales and product supportRequirements:3 – 4 Years experience in the Flooring Industry as a Sales RepKnowledge...

  • Statistical Programmer II

    3 weeks ago

    Johannesburg, South Africa ICON plc Full time

    Job title : Statistical Programmer IIJob Location : Gauteng, JohannesburgDeadline : December 15, 2024Quick Recommended Links Jobs by Location Job by industries As a Statistical Programmer II you will be responsible for statistical aspects of clinical and preclinical research projects. Project responsibilities include study design, case report form...