Contract: Manager Quality Assurance

2 weeks ago

Durban, South Africa Transnet Full time

**_ Equity Statement :_**

**_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_**

Post:
E-mail:
Fax:
before the closing date of the advertisement.

Note: if you have not been contacted within 30 days of the closing date of this advertisement please consider your

We urge all our employees, clients, members of the public and our suppliers to report any kind of fraud or corruption at

**_ Operating Division : Transnet Pipelines_**

**_ Position Title : Contract: Manager Quality Assurance_**

**_ Employee Group : Non Permanent_**

**_ Department : Projects_**

**_ Location : Durban Central_**

**_ Reporting To : Contract: Manager SHEQ - Projects_**

**_ Grade Level : F_**

**_ Reference Number : 40001614_**

**_ Position Purpose:_**

To ensure development, effective implementation and management of quality assurance and control in the Operations of

Transnet Pipelines. Responsible for managing all quality assurance functions such as quality control planning, preventive

action, non-conformance control, corrective action, management of change, audits and project quality reporting and review.

Co-ordinate the establishment and implementation of a Quality Management System within Transnet Pipelines projects in

accordance with the ISO9001:2008 standard requirements. To maintain and optimize the Quality Management System on a

continuous basis on projects. To give inputsand assistance to colleagues that will ensure quality processes and therefore

quality products. Customer relationship management to ensure partnerships and alliances. This position reports to the

Senior Manager SHQ within the organization and reports to the Manager SHEQ on project.

**_ Position outputs:_**

1. Establish and maintain a Total Quality Management, and Assurance System at Transnet Pipelines:

- Planning, documenting, implementing and monitoring the Quality requirements in TPL as a whole:

- To establish and maintain a quality management (assurance/Control) system in order to provide consistent quality products

and services.
- Lead implementation of all quality management activities at TPL.
- Optimizing methods and equipment for QC.
- Set up and manage the Quality plan and Audit programme.
- Provide reports related to quality to management on a regular basis to keep management informed and to initiate corrective

actions,
- Form Quality Management System Steering Committee
- Propose, implement and review Quality Management System Documentation to senior management

2. Product Assurance for customer satisfaction:

- Coordination of customer feedback process and cross-functional review of results to identify improvement areas to reduce

amount of claims and cost of concessions.
- Give inputs and assistance to processes and Operations staff in order to provide quality products and services to their

customers;
3. Improve quality culture at Transnet Pipelines:

- Guide and facilitate the Transnet Pipelines management teams on projects, in effective implementation of quality

management systems;
- Provide necessary support and information to operations stakeholders to facilitate ongoing quality management

competence and awareness at Transnet Pipelines;
- Ensure the effective communication of necessary information throughout Transnet Pipelines
- Promote a quality management culture at Transnet Pipelines; develop the competence of TPL employees on quality of

projects
- Coordinate with stakeholders on inputs into various matters such as - reports, policies, procedures, Standards, regulations

and other related legislation etc.
- Participate in future products specification SANS working groups with other stakeholders to keep abreast with future

products specification changes in the country.
- Ensure the implementation of ISO 17025 standard at Transnet Pipelines laboratories in order to ensure acceptance of

products quality by the stakeholders

4. Managing Budget:

- Analyse the strategic plan of the Quality Assurance function to determine the financial requirements to deliver on strategic

outputs in line with budget prescripts from the CFO.
- Compile a comprehensive budget indicating the financial requirements for each element of the strategic plan and submit the

budget for approval in accordance with policies and procedures.
- Monitor the expenditure against the budget and ensure that spending occurs within the budget and ensure that only

authorised overspending is approved in accordance with procedures; and

5. Human Capital Capability Development:

- Manage project staff within the function in order to provide quality service and to maximize job satisfaction.
- Agree performance measures (SPOs), on-going performance management and appraisal for direct reports.
- Drive capability development initiatives for direct reports.
- Drive the values and behaviours required to create a positive motivational culture in the project.

6. Ensure Governance Compliance and Reporting:

- Analyse relevant governance pri

  • Quality Assurance Officer

    Found in: beBee jobs ZA - 6 days ago

    Durban, KwaZulu-Natal, South Africa W&RSETA Full time

    W&RSETA's job vacancy, Career and RecruitmentJob title : Quality Assurance Officer jobs in KwaZulu-NatalJob Location : KwaZulu-Natal, DurbanDeadline : May 04, 2024Quick Recommended LinksJobs by LocationJob by industries The role of this position is to:To provide a professional, efficient and effective quality assurance function and service on W&RSETA...

  • Quality Assurance Agent

    3 days ago

    Durban, South Africa Synergy Contact Centre Full time

    We are Hiring Quality Assurance Agents!! **Requirements**: - Proficiency In English (verbal and written) - International or Domestic Experience - Utilities experience Advantageous What we offer - R5250.00 Basic Salary - Performance Bonus - Permanent Contract of Employment - Career advancement Certificate - Wellness Benefits (Medical Aid Contribution +...

  • Senior Quality Assurance Manager

    2 hours ago

    Durban, South Africa Tryon Consultancy Full time

    Fast pace call centre seeks an experienced Senior Quality Assurance Manager who manages the designing, developing, and maintaining of our quality control measures ensuring the business is kept safe. Creating and deploying an effective QA strategy that will deliver industry-leading customer experience & keep our business safe. Driving and supporting the...

  • Quality Assurance Officer

    Found in: beBee S ZA - 6 days ago

    KwaZulu-Natal, Durban, South Africa W&RSETA Full time

    W&RSETA’s job vacancy, Career and Recruitment Job title : Quality Assurance Officer jobs in KwaZulu-Natal Job Location : KwaZulu-Natal, Durban Deadline : May 04, 2024 Quick Recommended Links Jobs by Location Job by industries The role of this position is to: To provide a professional, efficient and effective quality assurance function and service on...

  • Quality Assurance Officer

    Found in: Talent ZA C2 - 2 weeks ago

    Durban, South Africa Hire Resolve Full time

    Hire Resolve is currently seeking a dedicated and experienced Quality Assurance Officer to join our client's team. The Quality Assurance Officer will be responsible for ensuring that all products and services meet the company's quality standards and comply with regulatory requirements. They will work closely with other departments to implement and improve...

  • Senior Quality Assurance Manager

    4 days ago

    Durban, South Africa Talksure Full time

    **MAIN PURPOSE OF THE ROLE** Ensure consistent brand experience through all customer interactions and that the agents provide quality service in line with the organizational objectives. Building a top-notch Call Center quality monitoring strategy while improving and sustaining customer satisfaction. **DUTIES AND RESPONSIBILITIES** **Developing Evaluation...

  • Quality Assurance/quality Control

    3 days ago

    Durban, South Africa Bakhresa SA Full time

    4- 5 years’ experience within FMCG controlling and assuring quality, food safety, optimising processes and operations and implementing relevant systems: HACCP, TACCP and VACCP. Must be experienced in quality, food safety and hygiene related non-conformances as well as ensuring compliance with Occupational Health and Safety standards, Environmental and...

  • Head of Quality Assurance

    3 days ago

    Durban, South Africa Outworx Full time

    About Us: At Outworx, we are dedicated to delivering exceptional quality and excellence in all aspects of our operations. As a leading provider of BPO solutions, we strive to exceed stakeholder expectations and drive continuous improvement across our business units. Role Purpose: As the Head of Quality Assurance, you will play a pivotal role in ensuring...

  • Quality Assurance/quality Control

    3 days ago

    Durban, South Africa Bakhresa SA Full time

    4- 5 years’ experience within FMCG controlling and assuring quality, food safety, optimising processes and operations and implementing relevant systems: HACCP, TACCP and VACCP. Must be experienced in quality, food safety and hygiene related non-conformances as well as ensuring compliance with Occupational Health and Safety standards, Environmental and...

  • Quality Assurer

    6 days ago

    Durban, South Africa Nedbank Full time

    **Job Classification** - Job Family- Credit - Career Stream- Credit Management - Leadership Pipeline- Manage Self: Technical - FAIS Affected**Job Purpose** - To evaluate the quality of calls made by call centre agents in line with Nedbank policy. **Responsibilities**: - To meet target by listening to randomly selected calls per agent. - Identify...

  • Quality Assurance Officer

    4 days ago

    Durban, South Africa Armstrong Appointments Full time

    **Main job function** - Quality Assurance - Operate in the policy framework to monitor and evaluate implementation - Manage the resolutions registers of committees to determine adherence to achievement of quality goals - Liaise with professional bodies where required in line with institutional community engagement approach - Work in conjunction with the...

  • Quality Assurance Officer

    4 days ago

    Durban, South Africa Pro Talent Full time

    **Management** **KZN** ***: Overview The Quality Officer will work closely with the Senior Manager: Quality Assurance in establishing a quality culture through the establishment, monitoring and evaluation of standards in all areas of the student journey. **Key Responsibilities**: - Quality policy framework and management system - Quality of Programme...

  • Head of Quality Assurance-

    Found in: beBee jobs ZA - 6 days ago

    Umhlanga, Durban, South Africa Talksure Full time

    At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of...

  • Quality Assurance Agent

    4 days ago

    Durban, South Africa Infinite Life Holdings Full time

    **Vacancy** 2 X Quality Agent required!!! **Job description** **Key Responsibilities**: - Identify areas of non-compliance and opportunities for improvement. - Documenting and reporting product or service quality levels. - Communicating with other team members to solve problems - Effective communication and interpersonal skills - Able to use Microsoft...

  • Quality Assurance Coordinator

    3 days ago

    Durban, South Africa Hirt & Carter Full time

    **_QUALITY ASSURANCE COORDINATOR_*** **_TRIUMPH PACKAGING _** **_DURBAN - ** **_CORE PURPOSE OF THE JOB: _** Drive all quality related initiatives within the business, with the clear objective to promote, develop and maintain the quality sytems, customers and any statutory / regulartory bodies. **_KEY PERFORMANCE AREAS: _**: - Develop and maintain the...

  • Uk Quality Assurance Agent

    5 days ago

    Durban, South Africa SkillSet SA Full time

    We are Hiring! UK Quality Assurance Agents - Durban Cornubia - Benefits:_ - R5500 Salary Package - In-house canteen - Incentives - Permanent Position - Medical Aid **Requirements**: - 6+ Months UK QA Experience - Reliable transport to Cornubia - Computer Literate **Job Types**: Full-time, Permanent **Salary**: R4750.00 - 5500.00 per...

  • Furniture Quality Control Assurer Position

    6 days ago

    Durban, South Africa Leather Gallery Full time

    **Quality Control Assurer Position - Available to start immediately** We are looking for a highly proficient, experienced quality control assurer to join our furniture brand to ensure that all stock received from suppliers and sent to customers is of the highest standards and without faults or issues. At Leather Gallery, we have very high standards and it...

  • Quality Specialist

    7 days ago

    Durban, South Africa SHARON NUROCK RECRUITMENT CC Full time

    **The Person**: - National Diploma Quality Management or Engineering. - Trained Auditor ISO 9001;2015; IATF 16949:2016 & VDA 6.3:2016. - Min 5 years' experience in an Automotive/Manufacturing environment. **Competencies/Skills**: - Prepare and manage quality documentation. - Good communication skills. - MS Office knowledge. **The Job**: Report to the...

  • Quality Assurance Agent

    7 days ago

    Durban, South Africa Debt Solution SA Full time

    **Job description** Debt Solutions SA is looking for Quality Assurance Agents Salary : R4750 Attendance Bonus: R250 **Requirements**: - Grade 12 - Knowledge in Microsoft Office packages is a must - English as your first language - Multi-lingual is advantageous - Debt Review/Call Centre experience will be advantageous - Previous experience in a similar...

  • Quality Assurance and Lab Technician

    7 days ago

    Durban, South Africa Job Crystal Full time

    Quality Assurance and Lab Technician Durban, KZN, R10000 - R15000 Per Month - Sector: Manufacturing - Posted: Tuesday, 15 August 2023Job Details We are on the lookout for an individual who demonstrates passion for quality assurance and takes a keen interest in the attention to detail of laboratory testing. Our newest member to our growing QA and Lab team...