Quality Assurance Officer
2 weeks ago
**Management**
**KZN**
***:
Overview
The Quality Officer will work closely with the Senior Manager: Quality Assurance in establishing a quality culture through the establishment, monitoring and evaluation of standards in all areas of the student journey.
**Key Responsibilities**:
- Quality policy framework and management system
- Quality of Programme Design, Development and Review
- Quality of Learning, Teaching and Assessment
- Quality of Student Engagement and Support
- Quality of Community Engagement
- Quality of research
- Quality of administrative processes and service levels
**Requirements**:
- A degree in Academic Planning and/ or related such as educational management
- At least 5 years experience in Quality management
- Experience in academic and institutional planning
- Learning Programme/ Curriculum design
- Research and Data Analysis
- Learning programmes design, development and review
- Contextualisation of quality management and policies
- Institutional design and management knowledge
- A thorough understanding of systems design and management
- Policy development and evaluation knowledge
- Qualifications Theory and frameworks
- Regulatory Dynamics
- Higher Educational in general, but especially Private Higher Education
**Skills / Technical Competencies**
- MS Office
- MS Teams/Zoom
- Excellent Verbal Communication
- Excellent Written Communication
- Digital Learning
- Instrument design
- Monitoring and evaluation
- Policy Writing
- Presentation Skills
- Complex Problem Solving
- Critical Thinking
- Creativity
- People Management
- Co-ordinating with others/collaboration
- Emotional Intelligence
- Judgement & Decision Making
- Service Orientation
- Negotiation
- Cognitive Flexibility
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