Quality Assurance Officer

Found in: beBee S ZA - 2 weeks ago

KwaZuluNatal Durban, South Africa W&RSETA Full time
W&RSETA’s job vacancy, Career and Recruitment

Job title : Quality Assurance Officer jobs in KwaZulu-Natal

Job Location : KwaZulu-Natal, Durban

Deadline : May 04, 2024

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The role of this position is to:

To provide a professional, efficient and effective quality assurance function and service on W&RSETA projects in the Province.

Key Performance Areas will include but not limited to the following:

 Effective and efficient end-to-end delivery, execution, coordination and implementation of quality assurance services on projects and programmes ensuring delivery within specified timelines and contract specifications  Facilitate accreditation activities, including capacitation of Skills Development Providers (SDPs) on QCTO accreditation and extension of scope processes  Monitoring and auditing of W&RSETA accredited training providers on legacy qualifications  Facilitate extension of scope of Training Providers on W&RSETA legacy qualifications  Ensure accuracy in the registration and notification of scope for assessors and moderators  Capacitate stakeholders on quality assurance matters and resolve related queries within 48 hours  Conduct Quality Assurance Onsite Monitoring of Projects  Conduct workplace approvals and the Quality Assurance of workplace approvals conducted by others in relation to the qualification requirements.  Capacitate TVET Colleges on quality assurance and SETA System requirements  Facilitate external moderation of assessment  Verification of learner information and credit uploads (NLRD)  Effective submission of certification requests to Head Office ETQA Unit  Participate in the planning of regional activities and projects  Facilitate MIS training sessions for SDPs  Risk management and fraud prevention  Prepare for internal and external DHET/SAQA/QCTO audits  Full compliance with the relevant legislation and organizational policies and procedures  Prepare and submit monthly reports on quality assurance activities to the Provincial Manager & Senior Project Specialist  Responsible for capacitating the Provincial Office Team on quality assurance matters  Participate in Qualifications Assessment Specification / Curriculum Development on the new QCTO qualifications  Monitor workplace provision in line with quality assurance requirements and learning programme  Conduct 50% onsite external moderation within Projects  Give support to other Business Units in closure of projects  Continuously track, monitor and measure the learner results and performance against set standards and targets (‘the number’) in order to timeously implement viable solutions to achieve targets and to ensure adequate budget availability  Provide formal, standard reporting and feedback ensuring accurate, up-to-date reflection of project and programme performance.  Conduct site visits to stakeholders for learner / site verification and monitoring  Up-to-date knowledge and intelligence to continuously support service delivery, programme and project implementation and improve performance  Maintain a close working relationship between and amongst the team to optimally support performance and deliver on stakeholder needs and requirements  Supports knowledge-sharing, documentation of information and setting of benchmarks for improved performance  Maintain a good relationship between the different divisions to continuously support performance and delivery against set objectives  Behaviours and conduct are aligned with the SETA values  Effective, professional communication and dialogue with all Stakeholders  Effectively plan, coordinate, manage and execute ad hoc projects

Minimum Qualifications and Experience

 National Diploma in Public Administration/Management/ Human Resources Development  Registered as Assessor / Moderator  5 Years’ experience in a training environment at specialist level dealing with Educational Quality Assurance  Excellent knowledge and understanding of QCTO, assessment and moderation practices, learning programme design, E-learning and RPL  Proficient in MS Office, MS Project  External verifier preferred  Exposure to program and material development  Project Management Exposure / Certificate  Knowledge, understanding and appreciation of regulatory and legislative framework within the SETA landscape  A good knowledge and understanding of the NDP; NSDP; Skills Development Act; NSP; HRDS; NQF; SAQA Act; QCTO

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