Quality Assurance Officer

Found in: beBee jobs ZA - 2 weeks ago


Durban, KwaZulu-Natal, South Africa W&RSETA Full time
W&RSETA's job vacancy, Career and Recruitment

Job title : Quality Assurance Officer jobs in KwaZulu-Natal

Job Location : KwaZulu-Natal, Durban

Deadline : May 04, 2024

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The role of this position is to:

To provide a professional, efficient and effective quality assurance function and service on W&RSETA projects in the Province.

Key Performance Areas will include but not limited to the following:
Effective and efficient end-to-end delivery, execution, coordination and implementation of quality assurance services on projects and programmes ensuring delivery within specified timelines and contract specifications
Facilitate accreditation activities, including capacitation of Skills Development Providers (SDPs) on QCTO accreditation and extension of scope processes
Monitoring and auditing of W&RSETA accredited training providers on legacy qualifications
Facilitate extension of scope of Training Providers on W&RSETA legacy qualifications
Ensure accuracy in the registration and notification of scope for assessors and moderators
Capacitate stakeholders on quality assurance matters and resolve related queries within 48 hours
Conduct Quality Assurance Onsite Monitoring of Projects
Conduct workplace approvals and the Quality Assurance of workplace approvals conducted by others in relation to the qualification requirements.
Capacitate TVET Colleges on quality assurance and SETA System requirements
Facilitate external moderation of assessment
Verification of learner information and credit uploads (NLRD)
Effective submission of certification requests to Head Office ETQA Unit
Participate in the planning of regional activities and projects
Facilitate MIS training sessions for SDPs
Risk management and fraud prevention
Prepare for internal and external DHET/SAQA/QCTO audits
Full compliance with the relevant legislation and organizational policies and procedures
Prepare and submit monthly reports on quality assurance activities to the Provincial Manager & Senior Project Specialist
Responsible for capacitating the Provincial Office Team on quality assurance matters
Participate in Qualifications Assessment Specification / Curriculum Development on the new QCTO qualifications
Monitor workplace provision in line with quality assurance requirements and learning programme
Conduct 50% onsite external moderation within Projects
Give support to other Business Units in closure of projects
Continuously track, monitor and measure the learner results and performance against set standards and targets ('the number') in order to timeously implement viable solutions to achieve targets and to ensure adequate budget availability
Provide formal, standard reporting and feedback ensuring accurate, up-to-date reflection of project and programme performance.
Conduct site visits to stakeholders for learner / site verification and monitoring
Up-to-date knowledge and intelligence to continuously support service delivery, programme and project implementation and improve performance
Maintain a close working relationship between and amongst the team to optimally support performance and deliver on stakeholder needs and requirements
Supports knowledge-sharing, documentation of information and setting of benchmarks for improved performance
Maintain a good relationship between the different divisions to continuously support performance and delivery against set objectives
Behaviours and conduct are aligned with the SETA values
Effective, professional communication and dialogue with all Stakeholders
Effectively plan, coordinate, manage and execute ad hoc projects

Minimum Qualifications and Experience
National Diploma in Public Administration/Management/ Human Resources Development
Registered as Assessor / Moderator
5 Years' experience in a training environment at specialist level dealing with Educational Quality Assurance
Excellent knowledge and understanding of QCTO, assessment and moderation practices, learning programme design, E-learning and RPL
Proficient in MS Office, MS Project
External verifier preferred
Exposure to program and material development
Project Management Exposure / Certificate
Knowledge, understanding and appreciation of regulatory and legislative framework within the SETA landscape
A good knowledge and understanding of the NDP; NSDP; Skills Development Act; NSP; HRDS; NQF; SAQA Act; QCTO

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