Servicenow Project Manager

6 months ago

Cape Town, South Africa The Project Foundry Full time

**We are looking for an experienced Project Manager to join our team. This role requires experience dealing with clients and managing ServiceNow implementations in a fast-paced and innovative environment.**

The Project Foundry has substantially grown its portfolio of blue-chip clients across the finance and technology, telecoms, and life-sciences sectors. We bring a fresh and creative approach to Project Management; this approach resonates with existing and potential clients. As a result of our expanding client base, we are looking for an experienced project manager to join our team.

If you are interested in building something special and want the opportunity to work with a like-minded team, we here at **The Project Foundry** want to work with you.

Our culture is founded on 5 Key Pillars
- Excellence in Delivery, Accountability and Ownership, Communication and Collaboration, Innovation and Community, and Connecting our Business, and we deliver this through a one-team approach. We continuously promote diversity, collaboration, and innovation. If you’re interested in building something special and want the opportunity to work with a like-minded and growth-oriented team, we here at The Project Foundry want to work with you.

This role requires experience in leading**implementation projects** with strong experience in ServiceNow and stakeholder management.

**Responsibilities**

**Plan**
- Leading the coordination of resources, project scope, business requirement documentation, project documentation, project status reporting, project risk management, timelines, project communication, change management as well as post-implementation audit reviews
- Overseeing all aspects of the project including business requirements documentation, stakeholder analysis, timelines, budgets, resource allocation, scope, definition, and project communication
- Support team in discussions with IT Risk and Security and 3rd party security providers
- Oversight of centralised portfolio funding

**Execute**
- Must also be able to act as a liaison between business and technology groups, to ensure that business needs are met with appropriate technology solutions
- Managing a variety of projects with diverse and complex issues both technical and non-technical
- Provide stakeholders with reporting/governance at the portfolio level
- Manage scope creep and change requests

**Deliver**
- Develop a communication plan for the project and ensure all key parties are notified and informed throughout the project
- Develop and manage a project risk register
- Develop and manage a project Issues register
- Manage the project across its lifecycle from planning to handover
- Provide high quality customer service and expert stakeholder management
- Working with multiple resources to ensure alignment/dependencies are managed

**Sounds good? What do you need?**
- Proven experience in delivering software implementations in a ServiceNow environment.
- A PM certification (desirable)
- Knowledge and/or background in device management
- Experience managing projects at a portfolio level
- Very good organisational skills, logical and efficient thinking, and strong attention to detail.
- Adept at using negotiation, facilitation, and presentation techniques to build consensus, and skilled at communicating difficult and sensitive information tactfully
- Good knowledge of the Microsoft Office Suite, including MS Project and Visio
- Knowledge of project management methodologies and tools
- A degree-level qualification in a relevant discipline

**Job Type**: Contract
Contract length: 6 months

**Salary**: R550.00 - R900.00 per hour

Application Question(s):

- How many years of experience do you have in ServiceNow implementation?

**Experience**:

- Project management: 8 years (required)

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