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Enterprise ServiceNow Implementation Lead
7 days ago
Impact Tech Inc is a global consulting and implementation partner looking for a highly skilled Enterprise ServiceNow Implementation Lead to join its Cape Town team. The ideal candidate will have at least 5 years of experience in ServiceNow consulting, particularly in ITSM Pro, ITOM, HRSD, APM, and SPM.
The Enterprise ServiceNow Implementation Lead will work closely with the Head of Practice and the Head of Operations to lead large-scale ServiceNow implementations with a focus on technical and business alignment. They will also champion best practices, ensuring solutions align with client requirements and long-term platform sustainability.
A key responsibility of the role is to oversee testing, audits, and review processes for new implementations or existing workflows, ensuring quality and performance standards are met. The successful candidate will also have a proven ability to mentor and lead teams in delivering high-quality technical solutions.
- Lead ServiceNow Implementations: Architect and manage the end-to-end implementation of scalable ServiceNow solutions.
- Quality Assurance: Oversee testing, audits, and review processes for new implementations or existing workflows.
