Servicenow Systems Administrator
1 week ago
**You are a ServiceNow Systems pro, and you might be thinking it's time for your next challenge?**
You enjoy being part of a larger team and love the idea of having a mentor who will aid you in growing your career into a Junior Developer role by achieving relevant ServiceNow badges and certifications.
You will be part of a growing DevOps team, working to support the ServiceNow ITSM/ITOM solution that underpins our growth and innovation as a leading Managed Service Provider.
You will help manage resourcing in the team by building ServiceNow reports and dashboards showing ticket volumes and SLAs met/breached.
**Key skills**:
- Works under the supervision of a senior platform team member
- Manages the platform team backlog of incidents and requests
- Fulfils user admin requests and permissions management
- Performs data imports and exports where required
- Builds team reports and dashboards illustrating sprint velocity, incident resolution and request fulfilment trends and metrics
- Carries out general administration within the platform
**Requirements**:
- Strong analytical, problem solving, communications, teamwork and customer support
- ServiceNow Certified System Administrator - Essential
- ITIL foundation - desirable
**Benefits**
If you click here you can read about some of the benefits this role attracts.
- All recruitment and selection for Content+Cloud is guided by the principles of our Employment Equity Plan_._
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