Salesperson - New Equipment Business

5 days ago

Cape Town, South Africa Kone Full time

_As the world’s cities grow more complex, people’s need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. _Your career is a journey, and how you travel makes a difference._
- It's time to make a move. Join our flow._

As a global leader in the elevator and escalator industry, we believe in improving performance through inspiring, engaging and developing our people. Being a part of a global network of people, we are looking for a unique individual that would leverage working in a culture that fosters innovation and empower individuals to make a difference.

KONE South Africa falls under the umbrella of Middle East & Africa (KMEA) and is embarking upon an exciting growth phase in the South African market. KONE South Africa continues to focus on growth despite the difficult economic times and we have several strategic positions to support the Global and Local “Sustainable Winning with Customers” strategy. To complement our growth plans we have an exciting Salesperson - Elevators & Escalators - New Equipment Business open.

Reporting directly to the Sales Manager, we are looking for an energetic and enthusiastic Salesperson - Elevators & Escalators - New Equipment Business to be based in our Cape Town office. In this role, you will ensure proactiveness and efficiency of the New Equipment Business (NEB) Sales. The role supports NEB Sales by taking care of lead handling, booking customer meetings, as well as contacting customers by phone or via online channels. The role may also support sales planning and sales funnel actions.

Are you the one?
- Diploma or higher will be advantageous;
- Minimum 3 - 5 years’ technical experience in the elevator/escalator industry preferred;
- Minimum 3 - 5 years’ technical experience the construction and building material;
- Experience from/ familiar with solution selling methodology;
- Experience from/ familiar with (selling) complex technology solutions;
- Highly motivated, goal oriented, diligent, organized self-starter with an orientation towards a high level of customer service;
- Proactively develops and creates customer relationships in his/her area of responsibility;
- In early phases of projects, drives solution selling methodology with architects and developers, consultants or other influencers to ensure KONE solutions are meeting customer’s needs and creating value throughout the lifecycle taking into account whole KONE product portfolio;
- Creates interest and demonstrates value of KONE digital offering to influencers and customers;
- Develops and grows KONE’s position in his/her customer base or market area;
- Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling);
- Ensures customer satisfaction and solves complaints with the rest of KONE team;
- Documents the customer and contact information, responsible for correct customer, influencer and contact data in CRM;
- Ability to interpret and analyze data to draw conclusions and identify patterns;
- Passion for sales, with a proven track record and a strong customer focus;
- Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets;
- Finds customer needs and designs solution to meet them;
- Is accountable for setting optimal market pricing for each solution;
- Requests technical know-how from Customer Solutions Engineering (CSE) in tendering phase in non-standard cases and according to local policy;
- Arranges pre-tender, pre-booking reviews and ensures Sales-to-Operations handover with complete and correct information;
- Ensures the importance of site readiness communicated to customer and included in the contract;
- Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety;
- Is accountable for the project until Order Booking;
- Support the execution of business development initiatives i.e. customer visits and improve customer-centricity, competitive position, market share and profitability;
- Work closely with the Country Operations and Global NEB teams to ensure profitable growth;
- Excellent English communication, presentation and negotiation skills. Knowledge of other African languages will be advantageous

What do we offer?
- Great dynamic team promoting a collaborative environment
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work
- Comprehensive learning and development programs covering a wide range of professional skills
- Engaging job with position description and clear targets
- Regular feedback through performance discussions
- Opportunities for individual development
- Mentoring and coaching programs
- Flexibility, trust and respect
- Value-based culture, behaviors and ethics
- Sustainability and innovation
- Working for a successful organizatio

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