Customer Service Workflow Analyst

Min NQF4 qualification - Min 2 Years’ experience in scheduling, planning or other components of managing and planning workflow capacity - Expertise in Microsoft Excel (Formula, Pivot Tables, Macros, etc.) - Excellent planning and time management skills with the ability to deal with multiple demands on time and deal with ambiguity - Advanced analytical...

Min NQF4 qualification - Min 2 Years’ experience in scheduling, planning or other components of managing and planning workflow capacity - Expertise in Microsoft Excel (Formula, Pivot Tables, Macros, etc.) - Expertise in SQL, Power BI, Quicksight, R or Python, VBA, Robotic Process Automation, Machine Learning Models - Excellent planning and time management...

**Introduction**Role Purpose**Requirements**: **Experience and Qualifications** - Minimum matric with exemption including Mathematics (Pure) and Accounting/Physical Science. - 2 - 5years' work experience in the Insurance, Employee Benefits or other Financial Services industry is preferable, but not a pre-requisite. - Work experience in Insurance, Employee...

Job Summary:The Publishing Workflow Coordinator is a crucial role that ensures smooth publication processes for our journals. As a highly organized individual with a passion for scholarly publishing, you'll manage complex workflows, maintain accurate records, and collaborate with internal teams and external vendors to deliver high-quality publications. Your...

Service Solutions is opening its doors in Access Park and invites experienced candidates to apply for a Sales Associate position.The estimated salary for this role is between $40,000 and $60,000 per annum.About the Job:We are seeking a driven and customer-focused individual to join our team as a Sales Associate at our Access Park store.Your primary...

We are seeking a highly skilled and motivated Store Assistant to join our team in Hermanus. As a key member of our sales team, you will provide exceptional customer service and support to our clients.**About You:**To be successful in this role, you will need to have Grade 12 and retail experience, with excellent communication skills and the ability to work...

Job Title: Operations Workflow SpecialistAbout the Role:Bright City Talent is seeking a highly organized and detail-oriented Operations Workflow Specialist to join our team. As an Operations Workflow Specialist, you will play a crucial role in ensuring the smooth distribution of work across our organization.Key Responsibilities:You will be responsible for...

Service Solutions is expanding its presence in Sun Valley, a prime location for our new store. As a well-spoken retail sales associate, you will be the face of our brand, interacting with customers and providing exceptional service.The ideal candidate should possess excellent communication skills, Grade 12, and at least 4 years of retail experience....

4+ years of working cross functionally with tech and non-tech teams experience - 4+ years of team management experience - 4+ years of cross functional project delivery experience - 4+ years of program or project management experience - Experience defining program requirements and using data and metrics to determine improvements Amazon has built a reputation...

Job DescriptionThe ideal candidate will possess a strong understanding of customer needs and be able to address complex benefit questions, resolve issues, and educate Members. Key responsibilities include recording details of inquiries, comments or complaints, transactions or interactions, and taking action accordingly. When necessary, the representative...

About the RoleWe are seeking a highly skilled Customer Service Ambassador to join our EXL Service team in Cape Town. As a key member of our operations, you will be responsible for delivering exceptional customer experiences while handling INBOUND insurance queries.Key Responsibilities:Ensure a positive customer experience through accurate and timely issue...

As a Voice of Voice of Customer Service Analyst, you will lead on / play critical role in gathering and recording insights and data to support journey analysis, service improvement plans and service quality reports as part of the broader EMEA region. Your role involves being able to present findings in an organized manner, both written and verbally and be...

This role involves managing and excelling in the utilities industry and existing markets of UK Market with a combination of providing excellent customer service. It would involve managing majorly inbound and very few outbound calls for customers to handle service of high standards. 6 - 12 Months call centre expereince Matric clear credit and crim record...

About the JobThe Customer Service Leadership Role at Fempower is a fantastic opportunity for a motivated and experienced professional to lead a team of German-speaking Customer Service Representatives. As a key member of our team, you will be responsible for guiding and supporting your team to ensure outstanding customer service delivery.Key...

Workflow Administrator/Office Administrator responsible for optimizing workflow processes, designing and managing the structure of reports, coordinating various tasks and projects, efficiently managing intra and extra-Company communications. Valor Hospitality Partners, a renowned fully integrated management solutions company, is seeking a dynamic and...

**Customer Support Analyst**: at DigiCert Cape Town **ABOUT DIGICERT** We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little...

**Customer Support Analyst **:at DigiCert Cape Town **ABOUT DIGICERT** We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little...

An exciting opportunity in our admin/customer service department for an energetic and driven individual in cape town. This position is a full time, Monday to Friday role with great opportunities to grow. The employee will be required to assist with customer service, client interaction and administration. MAIN DUTIES & RESPONSIBILITIES Communicating with...

**S&P Global Market Intelligence** **The **Role**:Client Service Analyst **The Team**:S&P Global is seeking a Client Service Analyst to sit in our Cape Town office and support clients on our Debtdomain platform. **The Impact**:Debtdomain is the pre-eminent platform for managing the loan syndication process from pitch through Agency, covering Origination,...

We are seeking a talented System Analyst to join our team and help us build innovative solutions for our clients. As a System Analyst, you will be responsible for designing and supporting workflow solutions, developing and delivering systems specifications, and ensuring the delivery of high-quality solutions to our clients. **Required Experience and...