Customer Satisfaction Administrator

You will be responsible but not limited to: Handle all customer service tickets (product enquiries, sales leads, and complaints) from their website and social media channels and provide appropriate solutions and alternatives Generate and follow up on sales leads though the CRM system Identify and assess customers’ needs to achieve customer...

Minimum requirements for the role: - Must have a Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field - Minimum 5 years professional experience in customer service, logistics, or supply chain roles within the crop protection, agricultural, or related industry, including managing complex logistics networks -...

GAAP Point of Sale is recruiting a Sales Administrator. This position is based at our offices in Midrand Johannesburg and the successful applicant will be reporting to the Regional Corporate Sales Manager - Gauteng or their nominees at GAAP where applicable. **About the Position**: As a Sales Administrator at GAAP, you'll be the backbone of our sales team,...

Hey! We’re ikeja, with a lowercase “i”, always. We’re a home-grown tech company that builds tools and services which enable affordable internet access to Ekasi (Ekasi is a township slang meaning 'my community’). ikeja exists to remove the financial barrier to true unlimited internet access for those in the townships of South Africa, while...

SynergERP is a well-established technology solutions provider and an award-winning Sage reseller. We pride ourselves on delivering advanced Business Management & Human Capital solutions that empower businesses to maintain a steady growth rate. We partner with our clients on their digital journey, helping them to achieve financial and operational excellence...

**Purpose**: To assist Enterprise Sales Executives in selling over the telephone to existing and potential clients and ensure sales targets are achieved, utilising established best practise customer service methods. **Responsibilities**: - Place 100% of External Sales Executives’ monthly GP Actuals (Epicor). - KPI measurement on Gross Profit Monthly must...

Minimum requirements for the role:Must have a Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related fieldMinimum 5 years professional experience in customer service, logistics, or supply chain roles within the crop protection, agricultural, or related industry, including managing complex logistics networksDirect...

Minimum requirements for the role: Must have a Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field Minimum 5 years professional experience in customer service, logistics, or supply chain roles within the crop protection, agricultural, or related industry, including managing complex logistics networks Direct...

We are offering a competitive salary package, comprehensive benefits, and opportunities for growth and development as a Customer Service and Operations Director at Mayfly Agri (Pty) Ltd.About the Role:The successful candidate will be responsible for overseeing our logistics activities, providing exceptional customer service, and developing relationships with...

We are seeking an experienced and dynamic Customer Engagement Manager to lead our Customer Engagement Team. This role is crucial in ensuring exceptional customer service, meeting key performance targets, and driving continuous and strategic process improvements to enhance the overall efficiency of our department. The ideal candidate will have a strong...

Overview Job Purpose Hire Resolve’s Client is seeking a Plant Administrator who will support the daily operations and administrative functions of the plant, ensuring smooth coordination between various departments, accurate record-keeping, and effective communication within their team. This role is critical in ensuring the plant’s operational...

We are looking to hire an experienced Mobile Device Administrator to look after the service and maintenance needs of our internal customers. As a Mobile Device Administrator, you will be required to travel to various support locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company...

**Role Purpose** To manage requests from Customers to the Termination and Cancellation Desk. Ensure adhere to the terminations and cancellations process. To inform customers on the Termination notice period in line with the MSA. To ensure that the customer Termination process is done smoothly, and that the customer will consider Liquid Intelligent...

Requirements: - Matric - Minimum 2 years' proven customer support experience - Strong phone contact handling skills and active listening skills - Familiar with CRM systems and practices - Excellent communication and presentation skills - Ability to multitask, prioritize and manage time effectively Responsibilities: - Open and update customer accounts by...

Job OverviewFusion Personnel is seeking a highly skilled Customer Service Operations Specialist to join our team. As a key member of our customer service team, you will play a crucial role in delivering exceptional customer experiences and ensuring the highest level of satisfaction.About the RoleThis is a challenging and rewarding opportunity for an...

**Role Purpose** The Customer Operations Manager (COM) of Strategic Accounts is a leadership position responsible for overseeing and managing the operational aspects of the company's key customer accounts. The Customer Operations Manager must ensure that operations are efficient, cost-effective, and meet quality standards. **Role Description** Customer...

**Role Purpose** To ensure that the Order-to-Cash process to adhered to and completed timeously to handover orders to Service Delivery to deploy and recognise revenues for the business. To support the Sales Business to generate quotes to their clients within prescribed turnaround times, ensuring superior customer service, both internal and external. **Role...

Requirements:MatricMinimum 2 years' proven customer support experienceStrong phone contact handling skills and active listening skillsFamiliar with CRM systems and practicesExcellent communication and presentation skillsAbility to multitask, prioritize and manage time effectivelyResponsibilities:Open and update customer accounts by recording account...

Requirements: Matric Minimum 2 years' proven customer support experience Strong phone contact handling skills and active listening skills Familiar with CRM systems and practices Excellent communication and presentation skills Ability to multitask, prioritize and manage time effectively Responsibilities: Open and update customer accounts by recording...

Unlock Your Potential as a Business Process Administrator at IOCOWe're excited to announce an exciting opportunity for a highly organized and detail-focused individual to join our team as a Business Process Administrator. In this pivotal role, you will provide critical administrative support to the Business Process Manager and contribute significantly to our...