Customer Satisfaction Administrator

**Job Duties/Responsibilities will include**: Ensure customer satisfaction and always provide professional customer support. Maintain a positive and empathetic attitude toward customers at all times responding promptly to customer inquiries and requesting delivery schedules. Monthly Consumable Deliveries / Suspensions Acknowledging and resolving customer...

Name: Personal Number (where appropriate): Job Title: Customer Service Associate Department: Vision Care Reports to (Function): Customer Operations Manager Job Purpose To ensure that VC orders and customer queries are correctly and timeously processed in the Customer Operations Division. To represent the product portfolio of Alcon in particular contact...

You will be responsible but not limited to: Handle all customer service tickets (product enquiries, sales leads, and complaints) from their website and social media channels and provide appropriate solutions and alternatives Generate and follow up on sales leads though the CRM system Identify and assess customers’ needs to achieve customer...

GAAP Point of Sale is recruiting a Sales Administrator. This position is based at our offices in Midrand Johannesburg and the successful applicant will be reporting to the Regional Corporate Sales Manager - Gauteng or their nominees at GAAP where applicable. **About the Position**: As a Sales Administrator at GAAP, you'll be the backbone of our sales team,...

**Purpose**: To assist Enterprise Sales Executives in selling over the telephone to existing and potential clients and ensure sales targets are achieved, utilising established best practise customer service methods. **Responsibilities**: - Place 100% of External Sales Executives’ monthly GP Actuals (Epicor). - KPI measurement on Gross Profit Monthly must...

**Job ID**:15561**Position Type**:Full-Time**Job Function**:Distribution / Logistics / Supply Chain**Workplace Type**:Distribution Center**Division**:TFG Logistics**Province**:Gauteng**Location**:Johannesburg North**Suburb**:Midrand (Midrand)Position Description: TFG Logistics is looking to hire a **Customer Liaison Coordinator **to join our **Midrand...

We are looking for an energetic, well-spoken customer service consultant to join our team to process financial services requests from our customers. The responsibilities of the customer service consultant include addressing enquiries, resolving issues, and providing information on our products and services. **Customer Service Consultant...

At Accredited Resource Consulting Services (Pty) Ltd, we're seeking a detail-oriented professional to excel in the role of Automotive Warranty Administrator. This position is ideal for an experienced individual with a proven track record in managing warranty claims and ensuring seamless after-sales service.Key Responsibilities:Efficiently process and submit...

We are looking to hire an experienced Mobile Device Administrator to look after the service and maintenance needs of our internal customers. As a Mobile Device Administrator, you will be required to travel to various support locations, install new equipment, respond to service requests, troubleshoot equipment issues, and provide technical training on company...

Job Overview:Fusion Personnel is hiring a Customer Experience Innovation Manager to enhance our customers' interactions with our brand.This role requires a deep understanding of customer needs, preferences, and behaviors.The ideal candidate will be able to analyze performance metrics, identify areas for improvement, and develop strategies to drive customer...

**Role Purpose** The Customer Operations Manager (COM) of Strategic Accounts is a leadership position responsible for overseeing and managing the operational aspects of the company's key customer accounts. The Customer Operations Manager must ensure that operations are efficient, cost-effective, and meet quality standards. **Role Description** Customer...

About the JobFlink Recruit Pretoria is looking for a Customer Success Expert to join our team. The successful candidate will play a crucial role in understanding client needs, proposing solutions, and effectively managing multiple key accounts to achieve long-term business success.Duties & Responsibilities:Develop strong relationships with key clients to...

**Role Purpose** To manage requests from Customers to the Termination and Cancellation Desk. Ensure adhere to the terminations and cancellations process. To inform customers on the Termination notice period in line with the MSA. To ensure that the customer Termination process is done smoothly, and that the customer will consider Liquid Intelligent...

About Our TeamWe are a dynamic and growing retail company, Clicks Group Limited, seeking a Customer Service Team Lead to join our team.Job OverviewThe successful candidate will be responsible for leading a team of customer service representatives, providing training and guidance to ensure they meet customer expectations and adhere to company policies.Key...

**Responsibilities**: - deal directly with customers either by telephone, electronically or face to face - respond promptly to customer inquiries - handle and resolve customer complaints - obtain and evaluate all relevant information to handle product and service inquiries - provide pricing and delivery information - perform customer verifications - record...

**Role Purpose** To ensure that the Order-to-Cash process to adhered to and completed timeously to handover orders to Service Delivery to deploy and recognise revenues for the business. To support the Sales Business to generate quotes to their clients within prescribed turnaround times, ensuring superior customer service, both internal and external. **Role...

To efficiently manage and coordinate appointments between clients and technicians, ensuring smooth scheduling, effective and excellent customer service.ResponsibilitiesSchedule and confirm appointments between clients and technicians.Maintain and update appointment calendars to optimise technician availability.Communicate appointment details to both clients...

**Deliver business value through Right and Fast partnership**: **Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will achieve revision and correction of work instructions and...

Afrirent Holdings is looking for an Administrator to support the Contracts Supervisor in day **Job description** **Duties and responsibilities** - Assist with invoicing - Assist with presentations at management meetings - Ensure all paperwork is of a high standard **Requirements and skills** - Experience: 2 years experience working in administrative...

We’re looking for a Customer Engagement Consultant to join our team at ikeja, where you’ll play a crucial role in delivering an exceptional customer experience. **About the Role**: As a Customer Engagement Consultant, you’ll be the first point of contact for our customers, guiding them through their entire journey with ikeja - from sign-ups to...