Internal Sales Support
6 months ago
Our well established client based in Wadeville, Johannesburg is looking for a qualified Sales administrator to join their sales team and help them achieve their goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.
Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.
**Responsibilities**
- Check data accuracy in orders and invoices
- Contact clients to obtain missing information or answer queries
- Liaise with the Logistics department to ensure timely deliveries
- Maintain and update sales and customer records
- Develop monthly sales reports
- Communicate important feedback from customers internally
- Ensure sales targets are met and report any deviations
- Stay up-to-date with new products and features
**Requirements and skills**
- Proven work experience as a Sales administrator or Sales support agent
- Hands on experience with CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent organizational and multitasking skills
- A team player with high level of dedication
- Ability to work under strict deadlines
- Certification in Marketing, Sales or relevant field is a plus
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