Client Relationship Officer

2 weeks ago


Somerset West, South Africa Exceed Recruitment and Human Resource Consultants Full time

**Reference**: CDS 6659

**Consultant**: Carina de Swardt

**Description**:
Manage client communication for a variety of services in East Africa: organic, COSMOS, Rainforest Alliance, UEBT, Demeter, Naturland, BuiSuisse

Ensuring smooth certification flow for all clients

Assisting with all client enquiries and answering basic questions with regards to certification

Following up of non-compliance resolution after audits

Preparing and issuing renewal quotations

Answering of business telephone enquiries and general office administrative tasks

**Qualifications**:
Tertiary degree or diploma in business, agriculture or other relevant qualification High level of computer literacy - confident MS Office user

Excellent English spoken and written competency. Other languages (in particular Swahili or other East African language) and/or experience in client communication would be beneficial.

An interest and/or experience in sustainable farming and/or certification would be beneficial

Self-confident, willing to learn and organized to the point of perfectionism

**How to Apply**:
If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered to avoid duplicity on our system.



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