B2b Client Communication
7 days ago
Are you passionate about building and nurturing client relationships in a B2B environment?Enreach is looking for a dedicated and proactive Client Communication & Client Management Specialist to join our team. In this role, you will be the main point of contact for our valued clients, ensuring their needs are met and that our services exceed their expectations.
Key Responsibilities:
- Client Relationship Management: Serve as the primary contact for clients, fostering long-term relationships and ensuring their satisfaction with our services.
- Project Coordination:Work closely with internal teams to ensure timely delivery of products/services, aligning client expectations with project timelines.
- Account Strategy Development:Collaborate with clients to understand their business needs, and identify opportunities to expand their engagement with our offerings.
- Problem Resolution: Proactively identify and resolve client concerns, escalating issues when necessary to ensure quick and effective solutions.
- Performance Monitoring: Track client satisfaction and report on key metrics, continually seeking ways to improve service levels.
Qualifications:
- Experience: Minimum 2-3 years of experience in client management, customer success, or account management in a B2B environment.
- Communication Skills: Exceptional verbal and written communication skills, with the ability to present complex information clearly and persuasively.
- Organizational Skills:Strong multitasking, time management, and organizational abilities, with an eye for detail.
- Problem-Solving: Analytical and solution-oriented mindset, capable of handling client challenges with professionalism and creativity.
- Team Player:Ability to work collaboratively with cross-functional teams and influence internal stakeholders.
**Benefits**:
- Competitive salary and performance-based bonuses
- Health, dental, and vision insurance
- Professional development opportunities
Pay: From R10 000,00 per month
Ability to commute/relocate:
- Somerset West, Western Cape: Reliably commute or planning to relocate before starting work (preferred)
Expected Start Date: 2024/09/15
-
Business Development Representative
7 hours ago
Somerset West, Western Cape, South Africa Monavate Full timeUnlock the Future of PaymentsSales development representative roles are ideal for individuals with a strong sales background and a keen interest in fintech.We're seeking an ambitious SDR to join our team in Somerset West, who can help us identify and close trust gaps with our target audience. As a critical first point of contact, you'll be responsible for...
-
Community Manager
7 days ago
Somerset West, South Africa Amari Property Management PTY Ltd Full timeA leader in the property management industry seek a highly motivated and experienced Community Manager to oversee the daily operations of a small estate in Somerset West. POSITION OVERVIEW: **Front desk** Manage the front desk of the clubhouse Assist residents and other walk-in clients with queries **Owner access enrolment** Ensure the access list is up...
-
Client Relationship Manager
4 weeks ago
Somerset West, Western Cape, South Africa Arvo Pty Ltd Full timeOverall Purpose Our client is seeking a highly motivated Client Relationship Manager to assist in managing and growing their client base. The role involves overseeing existing client relationships, assisting with client onboarding, periodic reporting, and maintaining regular client communication. Additionally, the successful candidate will support new...
-
Client Relationship Officer
2 weeks ago
Somerset West, South Africa Exceed Recruitment and Human Resource Consultants Full time**Reference**: CDS 6659 **Consultant**: Carina de Swardt **Description**: Manage client communication for a variety of services in East Africa: organic, COSMOS, Rainforest Alliance, UEBT, Demeter, Naturland, BuiSuisse Ensuring smooth certification flow for all clients Assisting with all client enquiries and answering basic questions with regards to...
-
Client Relations Coordinator
12 hours ago
Somerset West, Western Cape, South Africa Atomos Investments Limited Full time**Job Description**The successful candidate will provide administrative support to our Financial Planners, handling tasks such as diary management, data entry, and communication with clients. You will be responsible for ensuring the accuracy and timeliness of all data entry, as well as maintaining a high level of professionalism and attention to detail.In...
-
Accounts Executive
1 week ago
Somerset West, South Africa Enreach Full timeEnreach.ai is a Web3 business development platform that turns Web3 leads into clients using our B2B leads database, automated outreach, Telegram CRM, and expert business development support. As our first Account Executive hire, you will join a high-functioning, proven sales system that’s ready to scale. If you’re passionate about sales and Web3...
-
Support Professional
12 hours ago
Somerset West, Western Cape, South Africa Atomos Investments Limited Full time**Required Skills and Qualifications**Tech-savvy with intermediate Excel skills, including vlookups and pivot tables.Experience in a similar administrative role, ideally within Financial Services.Knowledge of Atomos products, including pensions, investments, and protection.Good communication and interpersonal skills, with the ability to build strong...
-
Automotive Client Support Specialist
2 days ago
Somerset West, Western Cape, South Africa Rola Motor Group Full timeJob Description:We are looking for a skilled Client Support Specialist to join our service team. As a key point of contact for our customers, you will be responsible for providing exceptional support, coordinating vehicle repairs and maintenance, and ensuring that all interactions are professional and courteous.Provide exceptional customer service and...
-
Swedish Speaking Customer Support Specialist
2 weeks ago
Somerset West, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Swedish Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs...
-
Italian Customer Support Specialist
2 weeks ago
Somerset West, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Italian Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs...
-
Finnish Speaking Customer Support Specialist
2 weeks ago
Somerset West, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Finnish Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs...
-
Junior Digital Copywriter and SEO Specialist
5 days ago
Somerset West, South Africa Helderberg Personnel Full timeA leading online retailer is looking for a highly motivated **Junior Digital Copywriter and SEO Specialist** who is passionate about copywriting, paid media, and SEO to join the Marketing Department at their Head Office in Somerset West. Reporting to the Marketing Manager, this role is a fantastic opportunity to grow your career in multi-channel B2B and B2C...
-
Italian Speaking Customer Support Agent
4 weeks ago
Somerset West, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Italian Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs...
-
Swedish Speaking Customer Support Agent
4 weeks ago
Somerset West, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Swedish Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs...
-
Finnish Speaking Customer Support Agent
4 weeks ago
Somerset West, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Finnish Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs...
-
German Speaking Customer Support Agent
4 weeks ago
Somerset West, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting German Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs...
-
German Speaking Agent
3 weeks ago
Somerset West, South Africa ARC Business Process Outsourcing Full time**We are currently recruiting German Speaking Agents in the Somerset West/Helderberg Area.** **We are a Somerset based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company.** **The company provides subsidised transport to and from work, a canteen area with pool tables, foosball tables and...
-
Danish Customer Support Agent
3 weeks ago
Somerset West, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Danish Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs...
-
German Speaking Customer Support Agent
2 weeks ago
Somerset West, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting German Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs...
-
Danish Speaking Customer Support Agent
1 week ago
Somerset West, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Danish Speaking Agents in the Somerset West/Helderberg Area. We are a Somerset-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs...