Virtual Assistant

6 months ago


Johannesburg, South Africa Staffaro Full time

Staffaro is seeking a Customer Service Representative with sales experience to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients and ensuring that their needs are met in a timely and efficient manner. You will be an integral part of our team, helping to uphold our company’s high standards for customer satisfaction.

**Responsibilities**:

- Answer customer inquiries and provide information about our company and services
- Handle customer scheduling and rescheduling
- Keep accurate records of customer interactions and transactions
- Follow up with leads who received a quote
- Take ownership of customer issues and follow through to resolution

**Requirements**:

- Proven customer service experience
- Someone personable and can hold a conversation
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, high-pressure environment
- Problem-solving skills and ability to think creatively
- Strong organizational and time management skills
- Able to work Central Standard Time (US)


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