Customer Service Representative

2 weeks ago


Boksburg, South Africa Doves Funeral Services Full time

We currently have a vacancy for a**:Customer Service Representative **based at the **Doves Boksburg, Gauteng.**

**Starting Salary**: Market related

**Key Performance Areas**:
**RECEPTIONIST DUTIES**
- Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Directs visitors by maintaining employee and department directories; giving instructions.
- Maintains security by following procedures; monitoring logbook.
- Maintains telecommunication system by following manufacturer's instructions for office phone and console operation.
- Request Money for the Hub /Parking Doctors fees, consulate fees etc, compile Fno: of the HUB’s to balance Cash requests.
- Maintains safe and clean reception area by complying with procedures, rules, and regulations.
- Ensure that branches provide excellent funeral services by managing branch complaints and complements report.

**FUNERAL ADMINISTRATION**
- Receive First Call telephonically and transfer it to the Administration Controller.
- Assist walk-in clients that requests a removal to complete an information sheet and refer the client to the Administration Controller
- Book funeral venues as requested by the Funeral Arranging Officer
- Book the Minister as requested by the Funeral arranging Officer
- Log onto the DovesNet system to check stock availability, book the item on the system.
- Invoicing on DovesNet to other undertakers /removals
- Book a gravesite or crematorium on request from the Funeral Arranger.

**POLICY ADMINISTRATION**
- Receive premiums and process according to company policy.
- Manage and control of cash receipt books and daily banking of cash.
- Investigation of incorrect policy numbers on suspense list - Follow up with client on arrear policies.
- Accurate data capturing of policies on PolicyNet.
- Compile the Hub’s policy Figures for Area Manager on a weekly basis

**Minimum Requirements**

1. Grade 12/Matric Certificate

2. 1 Year Receptionist / Secretary experience

3. Proficient in all MS Office packages

4. Customer care Experience

5. Financial services experience

**Competencies required**:

- Customer Orientation
- Problem solving
- Is Resilient and Driven to Achieve Results
- Take Initiative and Execute
- Take Responsibility and be Accountable

**Job Type**: Permanent

**Education**:

- High School (matric) (required)

**Experience**:

- Customer service: 1 year (required)

Application Deadline: 2024/04/26



  • Boksburg, South Africa Elchemie Full time

    **International bearing and seal manufacturing company is in search of an experienced Customer Service Representative. Min 5-8 years proven customer service experience in Industrial Sales environment required. Extensive knowledge of IT systems and bearing and seals product lines required. Based on East Rand, Gauteng.** **Requirements**: - Grade 12 as a...


  • Boksburg, South Africa Elchemie Full time

    **International bearing and seal manufacturing company is in search of an experienced Customer Service Representative. Min 7 - 8 years proven Customer service planning and administration experience within a multi-national and industrial sales environment.** **Based on East Rand, Gauteng.** **Requirements**: - Grade 12 as a minimum. - A formal...


  • Boksburg, South Africa Quality Connect Staffing Full time

    Duties & ResponsibilitiesCollecting and analysing customer dataTracking sales representatives activitiesManaging sales pipeline / opportunities for sales representativesUsing CRM systems to manage relationships.Developing new ways to meet customers needs.Handling customer complaintsOverseeing the interactions between customers and key team members, such as...


  • Boksburg, South Africa Adzuna ZA B C2 Full time

    Duties & ResponsibilitiesCollecting and analysing customer dataTracking sales representatives activitiesManaging sales pipeline / opportunities for sales representativesUsing CRM systems to manage relationships.Developing new ways to meet customers needs.Handling customer complaintsOverseeing the interactions between customers and key team members, such as...


  • Boksburg, South Africa Quality Connect Staffing Full time

    Duties & ResponsibilitiesCollecting and analysing customer dataTracking sales representatives activitiesManaging sales pipeline / opportunities for sales representativesUsing CRM systems to manage relationships.Developing new ways to meet customers needs.Handling customer complaintsOverseeing the interactions between customers and key team members, such as...


  • Boksburg, South Africa TEK Group (PTY) LTD Full time

    Are you a dynamic and motivated individual with a passion for sales? TEK Group, a rapidly growing telecommunications company, is expanding its team in the East Rand and is on the lookout for talented Sales Representatives to join our family. Position: Sales Representative Location: East Rand, Gauteng Salary Range: R5000 - R6000 As a Sales Representative at...

  • Sales Representative

    4 weeks ago


    Boksburg, South Africa Jasper Computers Full time

    No experienced required Located in Boksburg Home language English or Afrikaans Selling products or services to customers, and representing the brand. **Salary**: R10 000,00 - R15 000,00 per month


  • Boksburg, Gauteng, South Africa Quality Connect Staffing Full time

    Customer Relations Manager Position at [Company Name]Are you passionate about nurturing relationships and ensuring customer satisfaction? We are looking for a dedicated Customer Relations Manager to join our team. Below are the responsibilities and qualifications for this role:Duties & ResponsibilitiesCollecting and analyzing customer dataTracking sales...


  • Boksburg, South Africa DHL Full time

    **BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY** **Deutsche Post DHL Group is the world’s leading logistics and mail company.** **We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re...

  • Sales Representative

    2 weeks ago


    Boksburg, South Africa Fempower Personnel Full time

    **Sales Representative - Join Our Dynamic Team!** Are you a motivated and experienced Sales Representative seeking a challenging role with ample opportunities for growth? Look no further! Our company, a leader in the material handling sector, is currently hiring a Sales Representative to procure business from new and existing customers while ensuring strong...


  • Boksburg, South Africa DHL Full time

    **BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY** **Deutsche Post DHL Group is the world’s leading logistics and mail company.** **We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for **eCommerce** and pioneers in secure digital communication. We’re...

  • Sales Representative

    3 weeks ago


    Boksburg, South Africa Jasper Computers Full time

    No experienced required Located in Boksburg Home language English or Afrikaans Selling products or services to customers, and representing the brand. **Salary**: R10,000.00 - R15,000.00 per month Ability to commute/relocate: - Boksburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

  • Sales Representative

    2 weeks ago


    Boksburg, Gauteng, South Africa Jasper Computers Full time

    No experienced requiredLocated in BoksburgHome language English or AfrikaansSelling products or services to customers, and representing the brand.Salary: R8 000,00 - R15 000,00 per month


  • Boksburg, Gauteng, South Africa DHL Full time

    BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANYDeutsche Post DHL Group is the world's leading logistics and mail company.We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics...


  • Boksburg, South Africa Gerbers4WD Accessories Full time

    **INTERNAL SALES REPRESENTATIVE** WOUTER GERBER 4X4 CONVERSIONS (PTY) LTD Salary market related Permanent Intermediate position Anderbolt, Boksburg, Gauteng Posted by Gerber’s 4x4 Conversions **ABOUT THE POSITION** - Leading manufacturers and suppliers of quality 4x4 goods that move through various_ - sectors in Southern Africa & Africa are looking for...


  • Boksburg, South Africa Gerbers4WD Accessories Full time

    **INTERNAL SALES REPRESENTATIVE** Wouter Gerber 4x4 Conversions (pty) ltd - Salary market related. - Permanent Intermediate position - Anderbolt, Boksburg, Gauteng - Posted by Gerber’s 4x4 Conversions. ABOUT THE POSITION Leading manufacturers and suppliers of quality 4x4 goods that move through various sectors in Southern Africa & Africa are looking for...


  • Boksburg, Gauteng, South Africa Merand Corbett & Associates Full time

    Customer Service Agent (Logistics)The successful applicant will act as a liaison, provide accurate product / services information, manage incoming calls and questions.Requirements: Senior Certificate (NQF 4) Knowledge of Parcel Perfect Previous Customer Service experience in the COURIER / FREIGHT Industry Code B drivers license and own reliable transport...

  • Sales Representative

    2 weeks ago


    Boksburg, Gauteng, South Africa Fempower Personnel Full time

    Sales Representative - Join Our Dynamic TeamAre you a motivated and experienced Sales Representative seeking a challenging role with ample opportunities for growth? Look no further Our company, a leader in the material handling sector, is currently hiring a Sales Representative to procure business from new and existing customers while ensuring strong...


  • Boksburg, South Africa Ann Swann Personnel Services Full time

    **2024-04-19 - 2024-05-19** **PERMANENT** **JHB001903** **GRADUATE** **Gauteng**, Boksburg** **Stipend Monthly (Market related)** **Duties & Responsibilities** - Assist the sales team in identifying potential clients and generating leads through market research and outreach efforts. - Support the development and implementation of sales strategies to...


  • Boksburg, Gauteng, South Africa Ann Swann Personnel Services Full time

    ContractorJHB00167- Admin, Office & Support- Gauteng, Boksburg R Stipend MonthlyAre you passionate about providing excellent customer service while also having a keen eye for detail in administrative tasks? We are currently seeking a motivated individual to join our client for aAdministration/Customer Service Internship position based...