Client Principle

2 months ago


Johannesburg, South Africa Nedbank Full time

**Client Principle: Nedbank Africa Regions**
- Location: Nedbank, 135 Rivonia Road, Sandown, Sandton, Johannesburg.- Closing Date- 25 October 2024- Career Stream- Sales
- Leadership Pipeline- Manage Function

**Job Purpose**
- To achieve financial objectives in chosen market segments through stakeholder relationship management and client engagement, in line with Nedbanks' business strategy. To support the subsidiary teams in structuring and booking lending transactions to maximise sustainable revenue and portfolio growth. To create a blueprint for Sales and Client Experience in a functional environment, deliver on the Cluster Client Value Proposition (CVP) and Value Delivery System (VDS) regionally, collaborate, deliver customer experience, share of wallet and market share in line with Nedbank Africa Regions strategic objectives.**Responsibilities**:

- Ensuring client and stakeholder expectations are understood and met, building relationship through regular engagement.
- Manage internal stakeholder relationships by collaboration across all clusters; clear communication; agreeing on objectives and timeline and requesting stakeholder input in decision making.
- Build synergy across business functions.
- Build and maintain relationships with external stakeholders.
- Ensure alignment and achievement of strategy and create a completive advantage by understanding and translating the Cluster strategy into Business execution.
- Divisional strategy Develop and introduce a people strategy that will create a culture that drives the Cluster and Nedbank's vision and values.
- Ensure that the leadership agenda has been embraced by the division.
- Optimise performance and motivation. Empower team to make decisions and recommend tailored solutions to Business Unit specific problems.
- Ensure implementation and execution of divisional sales strategy. Assist team to close transactions by sharing your professional skills; supporting deal assessments; running various pricing scenarios and scoping financial models; structuring the transaction; supporting discussion at the credit committee.
- Achieve and manage targets. Identify opportunities to enhance revenue streams, profitability and reduce financial risk.
- Provide sales intelligence and solutions.
- Provide continuous sales leadership.
- Identify and reduce risk for Nedbank Group.
- Produce reports to key business committees.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Monitor achievement of function goals, and levels of service, and manage business and client interests. Improve division sales policies and procedures.
- Manage risk by providing input to policy and procedure formulation, issuing guidelines, participating in interpretation of legislation and proactively managing changes.
- Improve processes and skills.
- Minimum Experience Level- 5 years experience in related market and 5 years experience as senior manager (10 years in total).
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Diploma
- Preferred Qualification- Bachelor of Commerce: Honours, Master in Business Adminstration**Technical / Professional Knowledge**
- Change management
- Client service management
- Employee training/development
- Governance, Risk and Controls
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of project management
- Relevant Nedbank product knowledge
- Relevant regulatory knowledge
- Management information and reporting principles, tools and mechanisms
- Behavioural Competencies- Customer Focus
- Energizing the Organization
- Entrepreneurship
- Inspiring Excellence
- Building Organizational Talent
- Cultivating Networks and Partnerships
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_


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