Recruitment Human Resource Business Partner

3 weeks ago

Port Elizabeth, South Africa Teleperformance South Africa Full time

**Job Overview - Recruitment HRBP**

The RHRBP would be responsible for working closely the HR & Recruitment Manager in managing high volume recruitment whilst ensuring that the company attracts and retains the best caliber in the market by adopting the Teleperformance DNA.

**Main Responsibilities (but not limited to)**

Working to industry best practice with regards to talent management; attraction and retention.

Working alongside all business leads to ensure the company attracts and hires the best talent.

Proactive recruitment for future vacancies as a result of business projections (Bulk & Professional Services)

Develop interview techniques, rating scales, and abilities, and interests for the purpose of employee selection and placement for high volume recruitment

Identifying abilities and developing potential through using tests and job-relevant exercises and assessment at selection

Builds a quality relationship with the internal customers and external recruitment agencies

Monitors and constantly reduces the costs of the recruitment process

Handling of recruitment and training of new Recruiters

Reviewing, writing and implementing procedures

Monitor high levels of quality rendered in order to minimize errors

Manage recruitment reports and implement improvements

**Competencies & Skills Required**

Solid understanding of how training can influence achievement of business objectives

Strong motivational skills to develop people’s attitudes and skills

Excellent communication skills to impart knowledge and information

Ability to identify and respond appropriately to training requirements demonstrating flexibility in shifting priorities

Committed, enthusiastic, positive and resilient

Able to cope in a high-pressure environment

Comfortable with adapting to fast paced change

Ability to troubleshoot and solve problems through data analysis

Excellent Communication Skills

Initiating Action with Planning And Organizing Skills

Basic Computer Skills including Excel and Word

Logical and structures approach to handling tasks. Ability to work under pressure.

Working Knowledge of Microsoft office.

Reflects Teleperformance’s values in their dealings with others, internally and externally

**Qualifications and Experience**
- _Matric/Equivalent_
- _Proven track record in Bulk/Specialized Recruitment within the Contact Centre industry - Preferred_
- _Sound knowledge of employment law and legislation - Essential_
- _Proven 1-year administration experience_

**Job Types**: Full-time, Permanent

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