Debt Collection Consultant

20 hours ago


Johannesburg North, South Africa RoyalVibe Health Full time

We are looking for a driven and self-motivated Debt Collection Consultant to join our team.

**Duties, responsibilities and requirements**:

- Keep tracking outstanding debts
- Plan course of action to recover owed money
- Locate and contact debtors
- Negotiate payoff deadlines and payment plans
- Handle customers' questions or complaints
- Identify gaps in the system and recommend solutions
- Build trust with debtors
- Update account status and database regularly
- Comply with requirements when legal action is unavoidable
- At least 2 years of experience as a debt collector
- Experience in working with targets and tight deadlines
- Knowledge of relevant legal requirements
- Computer and tech-savvy
- Good negotiation and persuasion skills
- The ability to be firm and deal with conflict arising from debtors.
- Great interpersonal and communication skills
- Good time-management skills
- Previous experience working remotely
**As a remote position the following requirements are mandatory**:

- System Requirements: - Desktop / Laptop
- Intel Core i5- 4GB ram
- USB Headset with built-in mic
- Backup power source
- UPS or generator
- Reliable internet source - fixed-line internet connection with a minimum 5 meg line
- Ethernet cable to attach your pc to your modem/router
- Noise and distraction-free work area. No children/dogs barking/traffic/music in the background.
- Contactable references are required.

COVID-19 considerations:


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