Digital Associate

3 months ago


Cape Town, South Africa Social Places Full time

**About Us**

Social Places is an award-winning marketing technology agency based in Century City, Cape Town, operating since 2015. We have created proprietary marketing and CRM software that allows our clients to manage their digital eco-system across a range of digital platforms from a single dashboard. You can watch our overview video here: Watch Here. Our global footprint spans 42 countries, proudly serving some of the world's largest franchise brands.

We are a team of 50+ passionate, intelligent, and hard-working individuals. We have a flexible working environment, and a talented team culture and are looking for ambitious team members to help scale our business further globally.

**Description**:
The Junior Digital Associate is a unique role that is responsible for ensuring that the various Social Places suites come together on time, within the brief and at a high quality. Hard-working, dynamic applicants are needed.

**Please note that it is not a creative role.**

**Responsibilities**:

- Responding to customer reviews across a range of social media platforms.
- Conducting meticulous audits of social media pages to ensure accuracy, consistency, and optimization.
- Managing and maintaining customer listings on prominent platforms such as Facebook, Google, TripAdvisor, and more.
- Managing clients on the Social Places software.
- Assist with seamless onboarding for new clients, ensuring a smooth transition onto our platform.
- Addressing miscellaneous ad-hoc tasks to contribute to the overall efficiency and success of our services.

**Requirements**:

- Digital marketing knowledge.
- Excellent English skills are required.
- Microsoft Office experience.

**Personal skills/attributes**:

- Attention to detail.
- Organizational skills.
- Communication.
- Problem-solving.
- Team player.
- Time management.
- Continuous learning.

**Remuneration**:
Market-related based on skills and expertise.

**Benefits of joining the team**:

- We offer a hybrid working environment: Two-Three days in the office (Century City) per week.
- One extra day of leave for every year worked.
- An end-of-year bonus, based on personal/company performance.
- Exciting, fun team building events, office braais, etc.
- Be part of a growing MarTech company working with many of SA’s largest franchise brands with plans to expand globally.

**Recruitment process**:

- Complete test
- Informal meet and greet
- Second interview with successful first-line applicants


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