Training Coordinator

5 months ago

Pretoria, South Africa Herotel Full time

Applications are invited for the **Training Coordinator** position to be based at our office in **Lynnwood, Pretoria.** This will be an on-site position and will report to our **Training Manager.**

**PURPOSE OF THE ROLE**: The Training Coordinator role will be responsible for administering a training needs analysis in-line with established processes, advising employees on available learning opportunities, coordinating skills development nominations and registrations, scheduling training related activities as per the organisational Training Plan, ensuring compliance with established guidelines, providing learner support, and maintaining accurate training records.

**Key Performance Areas would include, but are not limited to**:

- **Skills development planning and preparation**:

- Advise employees on learning pathways and available courses.
- Administer, collect, and consolidate Training Needs Analysis information.
- Administer transformation skills development learner nominations and registrations as per established processes.
- Participate in the preparation and implementation of training programmes (including preparing training aids, learning resources and materials).
- **Skills development administration**:

- Promote skills development within the organisation.
- Ensure that employees, trainers, and providers follow established guidelines and policies.
- Administer and support learners on the Learner Management System and related platforms.
- Assist with the compilation and testing of learning content and systems.
- Keep employees up to date regarding upcoming or proposed training programmes.
- Schedule training sessions and logistics and ensure that physical or virtual setup is well prepared according to training plans and schedules.
- Administer training nominations, registrations, and logístical arrangements.
- Act as a point-of-contact for trainers and employees.
- Willing to develop facilitation skills and conduct training sessions where required.
- Provide learner support.
- Quality assure and schedule training with external providers.
- Resolve issues as they arise and take appropriate corrective action as per the established practices and procedures.
- Uphold partnership agreements with relevant internal and external customers and suppliers.
- Support and partake in relevant meetings as per Herotel guidelines.
- **Skills development monitoring and reporting**:

- Proactively create and maintain training records (i.e. enrolment forms, schedules, attendance registers and feedback forms) for accurate management and reporting purposes.
- Recommend programme improvements.
- Oversee learner attendance as well as track and monitor progress for blended and in-person training initiatives.
- Collect, maintain, file, and submit reports and related evidence on training activities.

**Key Outputs**:

- Administered and provided accurate Training Needs Analysis information in-line with established processes.
- Well-informed employees who receive advice and support on available learning & development opportunities.
- Efficient administration and coordination of training nominations, learner registrations, and logístical arrangements of the Group Training Plan and related Learning & Development initiatives.
- Well-maintained and accurate training records, reports, and related documentation

**Work Experience**:

- Minimum 2 years' working experience as a programme administrator, training administrator or a related administrative role.

**Competencies**:

- A valid drivers license and own transport is required.
- Passionate about people and their development.
- Comfortable working in a dynamic environment.
- Ability to work independently and interdependently.
- Good oral, written and communication skills.
- Computer literate, proficient in MS office and skilled in Excel (Smartsheet would be advantageous).
- Learning Management Systems administration.
- Skilled in data gathering.
- Excellent administrative skills.
- Good time management and prioritisation skills.
- Attention to detail.
- Strong customer care skills.
- Resilient and able to work under pressure and deadlines.

**Qualifications**
- Grade 12 or equivalent.
- Degree or Diploma (with 2-3 years' experience in training or qualified by extensive experience).

**If interested and meet all requirements, submit your CV with **contactable** references.**

**_PLEASE NOTE:_**
- ** Please refer to our Privacy Policy on our website for further information on how we process personal information.

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