Officer: Application Support
4 days ago
Description:
SQL
Job Purpose
To provide effective and efficient Application Support to all Applications used within the environment.
Formal learning Required:
NQF Level 4: Grade 12
Qualifications Required (Essential): Matric
Qualifications Required (preferred): Institute of Bankers (IOB) Qualification; National Certificate in Banking: Financial Service or National Certificate in Banking : Service Advice
Experience Required:
Essential:
- Two (2) years experience in Banking and Banking products.
- Two (2) years experience in a supporting role.
- Two (2) years experience in an Information Technology environment.
Preferred:
- One (1) year experience in a support role, ideally in Banking.
- One (1) year experience in an Information Technology environment.
Knowledge and Skills Required
Essential:
- Microsoft Windows
- Microsoft Office Suite
- Understanding of Absa Applications and Products
- Problem Solving
- Analytical Skills
- Strong Administration Skills
- Self-motivated & enthusiastic
- Ability to cope well under pressure
- User Requirements
- Negotiation Skills
Preferred:
- Planning & Co-ordination
- Experience in a Support role
Competencies Required:
- Working with people
- Adhering to principles and values
- Coping with pressure and setbacks
- Relating and networking
- Analysing
- Delivering results and meeting customer expectations
- Deciding and initiating action
Language Requirements:
- English (Fluent)
- A second language is preferred (Fluent)
Driver’s License Required: Yes (Code 08)
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