Major Incident Resolution Specialist

About the RoleWe are seeking a highly skilled Major Incident Manager to join our team at Cisco. As a key member of our in-life support function, you will play a critical role in driving teams to follow processes necessary for incident management activities.Key ResponsibilitiesManage incidents as an Incident Manager for all major incidents with specific...

Job Title: Critical Incident SpecialistOur client in the mining industry is seeking a highly skilled and motivated Critical Incident Specialist to join their team. In this role, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.Key...

Job OverviewEpiroc is seeking an experienced IT Transition and Incident Coordination Specialist to join our team.The successful candidate will be responsible for ensuring smooth IT service transitions and efficient incident response in a complex, multi-vendor environment.Key ResponsibilitiesThe following are the key responsibilities of this role:Transition...

Job Title: Incident Management StrategistWe are seeking an experienced Incident Management Strategist to join our team at Liquid Intelligent Technologies.About the RoleThe successful candidate will be responsible for developing and executing incident management strategies, policies, and procedures. They will coordinate with various teams to ensure successful...

Job OverviewH2R Africa is dedicated to delivering exceptional IT services and solutions. We pride ourselves on our innovative approach and commitment to excellence.We are seeking a highly skilled and motivated Critical Incident Specialist - Service Integration and Management Specialist to join our team.Key Responsibilities:Manage and take responsibility for...

Job SummaryCisco is seeking a highly experienced and skilled Chief Incident Management Officer to join our team. This role will be responsible for managing major incidents, ensuring prompt and quality incident resolution, and communicating with cross-functional teams.About the RoleThis is a unique opportunity to leverage your skills and experience in...

About NTT DATA">NTT DATA is a trusted global leader in business and technology services, serving 75% of the Fortune Global 100. We're committed to helping clients innovate, optimize and transform for long-term success.">Job Overview">The Technical Problem Resolution Specialist plays a critical role in researching the root causes of incidents, analyzing...

Job Title : IT Incident and Problem Analyst SpecialistSalary: R500,000 - R700,000 per annum (Estimated)About the RoleWe are seeking a highly skilled IT Incident and Problem Analyst Specialist to join our team at Old Mutual. The successful candidate will be responsible for documenting, analysing, and resolving incidents to ensure service continuity and...

Job TitleSenior Manager: Incident ManagementJob OverviewWe are seeking a seasoned professional to lead our incident management team and oversee the effective resolution of network-related issues.ResponsibilitiesDevelop and implement incident management strategies, policies, and procedures to ensure timely and efficient resolution of incidents.Coordinate with...

H2R Africa is seeking a highly skilled and experienced Critical Incident Specialist - Service Integration and Management Specialist to join their team. This role is responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.

Job Title: Claims Resolution SpecialistWe are seeking a skilled Claims Resolution Specialist to join our team at A Triple A Recruitment and Temps. As a key member of our operations team, you will play a critical role in resolving insurance claims efficiently and effectively.Company Overview:A JSE listed Insurance company is looking for a highly motivated and...

About the RoleNTT DATA is seeking a seasoned IT Problem Management Specialist to join our team. As a seasoned subject matter expert, you will be responsible for researching the root causes of incidents and analyzing trends or historical data of incidents and services.Key Responsibilities:Responsible for analyzing incident trends, identifying repeat...

Job OverviewThe Old Mutual Insure Customer Experience Complaints function seeks a highly skilled Dispute Resolution Specialist to implement a best practice complaints management framework.Key ResponsibilitiesAs a Dispute Resolution Specialist, you will be responsible for:Investigating complaints by gathering relevant facts and ensuring fair, impartial...

Role OverviewThis Dispute Resolution Specialist role is an exciting opportunity to join Old Mutual and make a meaningful impact in customer experience.

At Cisco, we believe that every interaction matters. Our cloud communications platform is at the heart of what we do, enabling rich and engaging interactions that integrate communication channels and existing back-end business systems together to orchestrate and automate all customer and employee interactions.We are seeking a highly skilled Incident Manager...

Job Title: Critical Incident SpecialistAbout the Role:We are seeking an experienced Critical Incident Specialist to join our team at H2R Africa. As a key member of our IT team, you will be responsible for managing and resolving critical incidents, ensuring seamless service integration, and maintaining high standards of service delivery.Key...

Job Title: Problem Resolution SpecialistJob SummaryA 1L Realization (Pty) Ltd is seeking a skilled Problem Resolution Specialist to join our team. The successful candidate will be responsible for managing and resolving complex technical issues within our FinTech environment.Key ResponsibilitiesManage and resolve technical issues within our FinTech...

Job SummaryThe Claims Resolution Specialist role is designed to support the administration of claims on service plans, maintenance plans, and warranties. The successful candidate will be responsible for processing claims, interacting with customers, and adhering to predefined standards and procedures.Key ResponsibilitiesProcess claims in a timely and...

Cybersecurity Specialist - Incident Response ExpertWe are seeking a highly skilled Cybersecurity Specialist to join our team at Nexio. This role requires a strong background in cybersecurity incident response and management.Job DescriptionThe successful candidate will be responsible for:Responding to and managing cybersecurity incidents in a timely and...

Job Title: Debt Resolution SpecialistEstimated Salary: $55,000 - $75,000 per annum.About the Role:The Early Stage Collections Specialist plays a vital role in proactively engaging with customers who are experiencing payment difficulties. The goal is to resolve outstanding balances while maintaining positive customer relationships through effective...