Principal (Ict)

1 month ago

Johannesburg, South Africa Nedbank Full time

**Job Purpose**

Grow the Transactional Services franchise by providing optimal client experience through targeted solutioning and effective relationship management in the value chain as per cluster goals and business commerciality. Networking and Client ownership to maximise sales across all TS-products in respective sectors.

**Responsibilities**:

- Manage and deliver on the transactional services P&L by growing number of clients and increasing market share to achieve the agreed financial objectives within Transactional Services and CIB.
- Drive financial objectives supporting the organisational budgeting process through pipeline development and conversion across sector and clients to ensure budget gaps are filled.
- Drive, develop and manage client growth by identifying product opportunities to grow primary banker status, portfolio optimisation and ensuring commercialisation.
- Manage the full transactional value chain and profitability of all clients within the sector and area of focus.
- Maintain consistent client engagements to build networks and create effective client relationships to enable sustainable sales growth.
- Meet the needs of new and existing clients though a sector specialist sales approach, by increasing product penetration and share of wallet,
- Build a strategic operating framework to ensure understanding the client's business, and ensure accuracy and validity of client information provided for business purposes,
- Drive teams to build and maintain effective professional relationships with low to high value profile clients through continuous contact management.
- Deliver a world-class service by ensuring a client centric culture.
- Drive business vision with a long-term strategic framework across sector whilst incorporating client value chain.
- Deliver solutions that meet & exceed client needs by understanding and evaluating the client's business through problem statement identification and articulation.
- Optimise client experience and productivity by ensuring alignment and execution of strategic initiatives and product mix.
- Drive excellence in strategy execution by integrating people, processes, management, systems and measurements
- Lead and influence collaboration across TS, cluster and juristic to achieve the distinctive client-centred strategy.
- Collaborate with stakeholders for commercialisation, compliance, people, technology, support, operationalisation, value management and servicing.
- Consistently contribute to pricing, pipeline, CST and sector meetings with shared accountability of lead generation and acquisition conversion.
- Ensure a feedback loop to product sales experts with regards to client needs, issues, pipeline and industry developments to ensure CVP differentiators and target alignment.
- External & Internal stakeholder management through effective reporting and communication across Nedbank
- Build and maintain proactive and constructive relationships with internal and external clients and stakeholders (Credit, Investment Banking, Property Finance and Client Coverage) through regular engagement and knowledge sharing.
- Ensure reporting to and from sector bodies and create feedback loop into product development or enhancement.
- Make recommendations for alternate improvements to the business by reviewing non-performing areas.
- Maintain competency through keeping up to date with industry trends and legislation in relevant sectors of focus.
- Monitor compliance to applicable operational and legislative requirements.
- Prevent loss and risk, enforce internal controls and ensure staff adherence through the implementation of effective management processes.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression opportunities for self with input from management.
- Essential Qualifications - NQF Level- Professional Qualifications/Honour’s Degree
- Preferred Qualification- Masters Degree in Commerce- Minimum Experience Level- 8-12 years relevant sector / industry experience**Technical / Professional Knowledge**
- Banking procedures
- Business Acumen
- Industry trends
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Risk management process and frameworks
- Business writing skills
- Cluster Specific Operational Knowledge
- Behavioural Competencies- Customer Focus
- Work Standards
- Building partnerships
- Advancing Sales Discussions
- High-Impact Communication
- Managing Work
- Sales Disposition
- Sales Negotiation
- **_Please contact the Nedbank Recruiting Team at +27 860 555 566_

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