Technical Solutions Consultant

7 months ago

Johannesburg, South Africa CorePlan Full time

**Who We're Looking For**

Are you a technical wizard with a passion for customer success? Do you have a knack for understanding complex systems and translating them into practical solutions? If you're a master of software, APIs, and integrations, CorePlan wants you on board.

We're seeking a Technical Solutions Consultant to join our Customer Success team. Your role will be pivotal in ensuring that our clients are successful with custom integration projects, leveraging the CorePlan platform.

**Responsibilities**- Collaborate with CorePlan customers and internal teams to understand the needs and goals of each client, ensuring successful implementation.-
- Manage Statements of Work (SOW), including requirements and pricing; collaborate with Sales to close Professional Services opportunities.-
- Oversee technical development projects from requirements to design and development. Project management skills are a must.Work with clients, prospects, and software partners to gather requirements for integrations and workflowz-
- Work with the support team to resolve support-related issues swiftly and escalate if necessary.**Our Culture**

TL;DR - CorePlan is not a good fit for everyone, and that’s OK. This is a bit about the culture of CorePlan. Our best crew members aren’t just interested in working at a job; we need people who are excited about building a great company.

Besides nailing down the specifics of your job, here's what makes our team rock:
- First Principles Thinking - We believe in breaking down and understanding problems into their most basic parts. When we eat elephants, we do it one bite at a time.-
- Infectious Passion - We highly value team members who love the career path they've chosen and strive for mastery. We embrace the joy in the journey of learning, the excitement of overcoming challenges, and the fulfilment of growth. If you love what you do and are driven to constantly improve, you'll thrive here.-
- Create, launch, and evolve - Creation is the spark of learning. Launch it internally, engage with customers, gather feedback, and evolve. We focus on inputs - what we can control - which ultimately drives outcomes.-
- LFG - We set high goals and ruthlessly prioritise to hit them. We push ourselves to act from first principles, speak up as we care about each other as humans and embrace feedback to win as a team.-
- Yes - We’re firm believers that we "can do" until someone shows us the "can't." You know, it's funny how often the really gnarly problems get busted by folks who had no clue they were supposed to be unsolvable.**Why Join CorePlan?**

CorePlan is not just your average mining software company. We are one of perth’s few tech startups and the only one that's shaking up the mining industry with our cutting edge digital operations platform.

We've replaced outdated paper and spreadsheet systems with a seamless, collaborative solution that's already winning over customers in Australia and around the world.

We’re a high-performing team looking for passionate, execution-focused, self-starters to help us build the next generation of software for mining.

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