Technical Solutions Consultant

6 days ago

Johannesburg, Gauteng, South Africa Fortinet Full time

About the Role

We are seeking a Technical Solutions Consultant to work closely with our sales team in a defined territory. Your primary mission will be to support the sales organization in all technical matters related to pre-sales, sales calls, and post-sales.

Your Responsibilities

  • Lead all technical aspects of a sales cycle with customers, from initial RFIs through to RFPs & RFQs when required. This includes project management and active participation in POCs in partnership with internal and customer teams.
  • Listen to and understand customer technical requirements, reading between the lines to develop a solution that outperforms competitor offerings.
  • Be the primary technical point of contact for customers and partners, working closely with your sales partner.
  • Continuously improve knowledge around Fortinet products and solutions, as well as maintain a deep understanding of the competitive landscape and Fortinet's ability to provide long-lasting protection against evolving threats.
  • Effectively position Fortinet solutions to customers, whether remotely or in person, requiring strong communication skills and confidence in presenting through whiteboarding, technical papers, plans, or customer discussions.
  • Manage time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.

Requirements

  • Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN being desirable.
  • Currently or previously worked in a pre-sales engineer role, managing end-to-end technical aspects of deals through to technical closure.
  • Demonstrate problem-solving skills and their impact on key wins within your current organization.
  • Understand and demonstrate the ability to build and maintain customer relationships, including effective technical communication to a range of external and internal stakeholders.

About Us

  • Offer excellent training and development opportunities, providing you with the tools needed to be successful.
  • Foster an open working environment, sharing knowledge collaboratively and transparently, respecting everyone's thoughts and opinions.
  • Provide the opportunity to be part of an innovative, collaborative, and winning team.
  • Provide a competitive salary and incentive compensation package, including stock awards.

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