Senior Technical Solutions Consultant

3 weeks ago

Johannesburg, Gauteng, South Africa Fortinet Full time

Synopsis

We are seeking a skilled Senior Technical Solutions Consultant to work closely with our sales team in a designated territory. The primary mission of this role is to provide technical support to the sales organization on pre-sales, sales calls, and post-sales matters.

Key Responsibilities

  • Lead all technical aspects of sales cycles with customers, from initial RFIs through to RFPs & RFQs when required. This includes project management and active participation in POCs in partnership with relevant teams both internally and within the customer and/or commercial partner.
  • Have the ability to listen and understand the technical requirements of the customer, reading between the lines to build a solution that outperforms the competitor offering.
  • Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.
  • Continuously strive to improve knowledge around Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet's ability to provide long-lasting protection against ever-evolving threats.
  • Have a strong ability to position Fortinet solutions to the customer, whether remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans, or customer discussions.
  • Manage time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.

Requirements

  • Have a high aptitude for security technology, specifically encryption, authentication, with further knowledge of network security, intrusion detection, anti-virus, routing, switching, LAN, and WAN being desirable.
  • Are currently or have previously worked in a pre-sales engineer role, managing end-to-end technical aspects of deals, through to technical closure.
  • Can demonstrate problem-solving skills and how this has impacted key wins within their current organization.
  • Understand and can demonstrate the ability to build and maintain customer relationships, including the ability to effectively communicate technically to a range of both external and internal stakeholders.

What We Offer

  • An excellent training and development opportunity, providing you with all the tools needed to be successful.
  • An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone's thoughts and opinions.
  • The opportunity to be part of an innovative, collaborative, and winning team.
  • A competitive salary, ranging from $120,000 to $180,000 annually, based on experience, and an incentive compensation package, including stock awards.

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