Learning and Development Officer

4 weeks ago

Centurion, South Africa The Tolcon Group Full time

Main job purposes
The learning and development officer is responsible for managing the learning and professional development of the organisation's workforce. This role includes identifying and assessing training needs, planning, organising, and facilitating training interventions, and ensuring appropriate training is conducted and followed through. The role requires substantial administrative duties, such as needs analysis, training programme development, SETA involvement, and reporting. Additionally, the role demands strong digital literacy, the ability to leverage Learning Management Systems (LMS), and the capacity to develop digital learning content. Organogram Superior: learning and development manager
**This Position**: Learning & Development OfficerSubordinate 1st Level: None
Employment specification
Education and experience (minimum requirements to perform the job):
**School**: Grade 12
**Post School**: Higher Certificate / Diploma / Bachelor's degree (preferably in HR / Education / Teaching).
**Job Related**: MS Office 365 proficiency;
**Other**:
Valid Unendorsed Code 08 Drivers License
Own reliable motor vehicle - Extensive travelling required
**Experience**:
At least three years of experience as a Training Facilitator
A proven track record of designing and delivering impactful training initiatives that enhance employee performance and drive organisational growth
Strong ability to independently create, implement, and refine learning strategies to meet business needs
High-level competency in using Learning Management Systems (LMS) and developing digital learning content
Knowledge of Sector Education and Training Authorities (SETAs) and related compliance requirements
**Required competencies to meet the job outcomes**:
Excellent writing and communication skills in English
Advanced computer literacy, including digital learning tools and platforms
Strong digital adaptation skills and ability to incorporate technology-driven training solutions
Creative skills and initiative
Strong research, presentation, and reporting abilities
Ability to conduct thorough needs assessments
Presentable and professional
Interpersonal and relationship-building skills
Conflict management
Tact, diplomacy, integrity, and honesty
Negotiation skills
Open-mindedness and adaptability
Excellent problem-solving skills
Ability to work independently and as part of a team
Self-driven and motivated
Hardworking
Physical demands and work environment
Driver of a light motor vehicle - extensive travelling required
Working conditions are normal for an office environment
Energetic and well-presented
High level of self-awareness and ability to manage own learning
Essential

**Responsibilities**:
All duties must be conducted in compliance with the client’s requirements, the Occupational Health and Safety Act, and other relevant legislation. Duties include:
Developing learning and development strategies with line managers based on both immediate and long-term staff requirements
Conducting annual training needs analysis in collaboration with line managers
Planning, directing, and delivering training and development programmes, including staff inductions, to meet organisational goals
Administering regular, detailed needs assessments to identify skills gaps
Designing training courses and programmes to address identified needs or managing this process through external service providers
Addressing skills deficits through tailored in-house training
Facilitating learning programmes and interventions where appropriate
Coordinating external training as needed
Ensuring all learning and development initiatives remain within budget and are fully utilised
Monitoring and reporting on activities, costs, and performance as required
Liaising with line managers and department heads to assess developmental needs
Assisting with learnership and internship interventions as needed
Serving as a sounding board for employees, helping improve their orientation and training
Maintaining confidentiality unless legally required to disclose information
Promoting a culture of open knowledge-sharing to enhance skills and service across the organisation
Leveraging Learning Management Systems (LMS) for content distribution, tracking, and assessment of training outcomes
Developing digital learning content, including e-learning modules, video training, and interactive courses
Staying updated on emerging technological work aids and digital learning trends
Liaising with staff to clarify job descriptions and related expectations
Contributing to the operations and climate of the company
Submitting monthly and quarterly reports, or as needed
This job description outlines the main duties and responsibilities for the position. It is not intended to be exhaustive.

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