Office Manager: Ra: Sanlamconnect Intermediaries:
4 weeks ago
Who are we?
Sanlam is a business that focuses on the middle and affluent market. We are dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer life’s financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS. What will you do?
This is a management role reporting directly through to the Regional Executive. It is primarily responsible to control, support and implement office and administrative functions and processes, undertake risk, financial and budget management and controls and manage a team of administrative assistants.
**Output/Core Tasks**:
- Administration support to the Regional Executive, Regional General Manager and Business unit management
- Handle enquiries from Clients and Intermediaries
- Administration and sales support processes
- Financial and budget management and controls
- Events and meeting co-ordination
- Support with regards to office infrastructure
- Risk management/audits What will make you successful in this role?
Qualification & experience
- Experience as general office administrator; as well as the sales environment within a Life office
- Preferably having worked in a Distribution Financial Services environment
- Grade 12.
- Management Diploma
Knowledge and skills
To be successful you will need to demonstrate good experience in:
**IT**:
- MS: Office (Excel, Word, PP)
- MyWorkSpace
- SAP S/4
- MIS
- Psiber/Sanpay
**Business**:
- Product Knowledge of Sanlam Products (Basic)
- Budgets and expense management (reporting)
- Compliance and risk management
- OHASA
- Contracts
- Debt management/recovery processes
- Leads management system and processes
- Distribution and sales business model
- Risk management
- Procurement processes
- Vendor/contractor service management (i.e.: cleaners)
- Facilities and security management
- Asset and equipment inventory/stock management
- Sanlam’s support services and administration processes
- Knowledge of HR practices and performance management principles
**Personal Attributes**:
- Cultivates Innovation
- Client Focus
- Drives Results
- Collaborates
- Flexibility and Adaptability
- Optimises work processes
- Action orientated
- Plans and aligns
- Financial Acumen
- Communicate effectively Personal Attributes Optimises work processes - Contributing through others Plans and aligns - Contributing through others Directs work - Contributing through others Communicates effectively - Contributing through others Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results - Contributing through others Collaborates - Contributing through others Being resilient - Contributing through others Turnaround time
Our aim is to help you build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters - Life and Savings, Sanlam Emerging Markets, Sanlam Corporate, Sanlam Investment, Santam, as well as the Group Office - the group provides many opportunities for growth and development. Our commitment to transformation
The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.
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