Social Media Specialist: Ra Sanlamconnect

5 months ago

Bellville, South Africa Sanlam Full time

Who are we?
Sanlam is a business that focuses on the middle and affluent market. We are dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer life’s financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.

As part of SanlamConnect, Succession Financial Planning (SFP) is a financial services provider with a focus on the Registered Financial Adviser (RFA), looking to grow a professional practice while offering holistic financial planning to their clients. SFP is a wholly-owned subsidiary of the Sanlam Group. What will you do?
What will you do?

**Output/Core Tasks**:
2. Develop and maintain digital tool/support kits for intermediary use
3. Maintain a digital ‘content library’/SFP portal
5. Developing and maintaining SFPs client’s brand identity and guidelines.
6. Track analytics on traffic to the platforms
7. Create and facilitate content for intermediaries.
8. /Facilitate monthly newsletter processes for uploading onto platforms
9. Assist with problem solving and investigations

Qualification & experience
- Grade 12
- Suitable qualification in Digital Studies/Web design/Media Management
- 1-2 years’ work experience work in a digital media support function

Knowledge and skills

**IT**:

- MS: Office (Excel, Word, PP, Outlook)
- SharePoint
- Basic website design
- Website analytics
- Graphic design

**Business/management**:

- Financial Services industry knowledge (BASIC)
- Understand the Advisor/Broker business model and customer VP (BASIC)
- Brand and CI guidelines and practices
- Creating training support material (i.e.: manuals, processes)
- Content management processes and guidelines
- Marketing and communication principles and processes
- Digital strategy and policy
- Mobile marketing principles
- Content marketing principles

**Personal Attributes**:

- Quality orientation with high work standards
- Attention to detail and accuracy
- Action orientated
- Able to plan, co-ordinate and schedule effectively
- Customer and service focused
- Sound communication skills
- Collaborator/team player

Personal qualities
- Cultivates innovation
- Client focus
- Drives results
- Collaboration
- Flexibility and adaptability
- Action orientation
- Tech savvy
- Plans and aligns
- Communicate effectively
- Nimble learning Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Being resilient - Contributing independently Collaborates - Contributing independently Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Turnaround time

Our aim is to help you build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters - Life and Savings, Sanlam Emerging Markets, Sanlam Corporate, Sanlam Investment, Santam, as well as the Group Office - the group provides many opportunities for growth and development. Our commitment to transformation
The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.

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