Specialist: HR Services Advisor

3 weeks ago

Pretoria, South Africa BMW Full time

This role will be expected to provide expertise in Time Management focusing on higher value HR administration tasks in the respective area of responsibility. The successful incumbent will report to the Head of HR Services and amongst other things will be expected to executive the following functions:

- Acting as second level contact for HR customers and providing advisory and responses to HR related inquiries via ticketing system.
- Responsible to resolve HR related requests with level of complexity within area of expertise i.e. Time.
- Provide support to the HR Services administrators on relevant HR processes (incl. definition, documentation, validation & training).
- Forward employee inquiries with regards to topics outside own area of expertise to respective colleagues when in-depth functional knowledge is required.
- Act as Trainer for relevant processes within own key area of expertise (PY, PA and PT).
- Provide continuous support on audits and forecasting.
- Supporting on relevant activities in regard to IT new requirements as well as processes (documentation, testing).
- Responsible for Time Reports (Business, Finance).
- Create JIRA stories for System Changes.
- Printing of Payslips and Time Statements.

You will ensure overall compliance to ICS (Internal Controls Systems).

**Qualification**:
**Education and competencies**
- Minimum of a National Diploma/Bachelor’s degree in Human Resources or Business Administration.
- Practical experience in the field of HR with focus on Time e.g., through relevant internships.
- Minimum 3 year of experience in HR (Desirable 1-year SAP-HR background).
- Strong customer service focus and strong interpersonal skills.
- Solid listening and problem-solving skills.
- High verbal / written skills and attention to detail.
- Willingness to take initiative in a proactive manner to improve own and teamwork practices
- Ability to communicate professionally in national language as well as in English.
- High reliability on compliance as well as Risk assessments.
- Solid Knowledge on any required Software to perform HR services task (Ex: MS office, etc.).

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