Field Sales Specialist

6 months ago

Rustenburg, South Africa iKhokha Full time

Company Description

iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here.

**Job Description**:
Are you thinking of joining a ground-breaking and cutting-edge business who thrives on growing the South African SME’s, then here is an opportunity for you? The iK Tribe's sales team is growing, and we are seeking individuals with a robust strategic sales plan, exceptional networking skills, and a passion for building meaningful relationships.

This newbie should be resilient, self-driven and goal-orientated and be willing to take our sales team to the next level.

If you enjoy a fast-paced environment, have a go-getter attitude and loves a challenge, then this will be the perfect fit for you.

**So, what will you do?**

You will be responsible for growing the iKhokha customer base and be accountable to hit steep sales targets in the **North West Province.**

You will actively source and find new sales opportunities, build pipeline and most importantly, close deals.

**What would you be responsible for?**
- Prospect and canvass for new customers in targeted areas and targeted industries
- Post-sale call and follow ups, logging all activity and demos with clients
- Promotional or new product upsell/cross sell/service calls
- Research new sales leads, plan country trips and execute plans to acquire new customers
- Ensure all set company gross profit, device sales and demo targets are achieved on a monthly & quarterly basis
- Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business.
- Sign-up merchants and assist them with FICA documentation required
- Complimentary follow up visits
- Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
- Uphold company standards and values at all times when representing the brand
- Monitor competition in the marketplace and share any relevant insights
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management
- Maintain professional and technical knowledge through ongoing self and shared learning.

**Qualifications**:
**Deal Breakers**:

- Matric with minimum 3 year’s Field/Outbound Sales experience.
- Previous exposure working within merchant services or banking sector is advantageous.
- Excellent communication skills both verbal and written.
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
- FICA training advantageous.
- ** Valid driver’s license and own reliable transport is essentia**

**Additional Skills & Knowledge**:

- Proven track record delivering on sales targets and successfully dealing with customer relationships.
- Advanced knowledge of sales funnel & pipeline management.

Additional Information
**Perks of joining the Tribe?**
- You get to work in a high growth company. Sink your teeth into meaningful work with tangible results you are accountable for.
- Hybrid, remote and in office work models.
- Remuneration & Benefits. We offer Company contributions to Medical Aid and a group risk scheme.
- Visionary leadership.
- Study leave.
- Access to on demand learning and development.
- A friendly, collaborative culture and a team of all-round-lekker humans (it’s true, we surveyed our employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our onsite Barista.

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