Field Sales Specialist: North West
7 months ago
Company Description
iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here.
**Job Description**:
Are you thinking of joining a ground-breaking and cutting-edge business that thrives on growing South African SME’s? Our Field sales team is growing, and we are seeking individuals with a robust strategic sales plan, exceptional networking skills, and a passion for building meaningful relationships.
If you enjoy a fast-paced environment, have a go-getter attitude, and love a challenge, then this will be the perfect fit for you.
**So what will you do?**
You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in the **North West Province with a specific focus on Klerksdorp, Rustenburg & Potchefstroom.**
You will actively source and find new sales opportunities, build sales pipeline and most importantly, close deals.
**What would you be responsible for?**
- Prospect and canvass for new customers in targeted areas and targeted industries
- Post-sale call and follow ups, logging all activity and demos with clients
- Promotional or new product upsell/cross sell/service calls
- Research new sales leads, plan country trips and execute plans to acquire new customers
- Ensure all set company gross profit, device sales and demo targets are achieved on a monthly & quarterly basis
- Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business.
- Sign-up merchants and assist them with FICA documentation required
- Complimentary follow up visits
- Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
- Uphold company standards and values at all times when representing the brand
- Monitor competition in the marketplace and share any relevant insights
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management
- Maintain professional and technical knowledge through ongoing self and shared learning.
**Qualifications**:
- Completed Matric
**Deal Breakers**:
- 3 year’s Field/Outbound Sales experience.
- Previous exposure working within merchant services or banking sector is advantageous.
- Excellent communication skills both verbal and written.
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
- FICA training advantageous.
- ** Valid driver’s license and own reliable transport is essential**
**Additional Skills & Knowledge**:
- Proven track record delivering on sales targets and successfully dealing with customer relationships.
- Advanced knowledge of sales funnel & pipeline management.
- ** Bilingual in Afrikaans & English.**
Additional Information
**Perks of joining the Tribe?**
- Work in a high-growth company with tangible results you're accountable for.
- Enjoy remote work models.
- Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
- Be guided by visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning and development.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.
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