Guest Liaison

5 months ago


Bantry Bay, South Africa HotelJobs.co.za Full time

Award Winning Boutique Hotel in Bantry Bay is looking for a Guest Liaison** **to assist their guests efficiently and courteously in all Front Office related functions and to perform all administrative duties to the highest standards as well as to recommend and provide information regarding restaurants, activities, tours etc. to guests and to assist with the reservations thereof.

**Requirements**:

- Formal Hospitality Qualification preferred
- 4 years working experience in a Front Office role in a 5* or similar environment
- Excellent knowledge about activities, theatre productions, exhibitions, restaurants etc.
- Mature
- Sophisticated
- Well-travelled
- Great etiquette
- Excellent guest relations skills and an obsession with service
- Must be able to Multi-Task
- Must be flexible
- Must be able to plan and organise effectively
- Excellent interpersonal skills - Must be able to communicate with international guests
- Fluent in spoken and written English
- Excellent attention to detail
- Excellent time management
- Computer literate, including MICROS, OPERA, Word, Excel
- Must be of sober habits
- Neat and presentable


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