Senior Commercial Claims Consultant
6 months ago
**Gauteng**, Centurion**
**R25'000.00 - R35'000.00 Monthly Basic Salary (Negotiable)**
**Job Purpose**
The purpose is the effective claims handling and settlement of claims. Ensure efficient service level of internal and external clients. These duties include: accurate reserving of a claim, reviewing insurance policies to determine cover, contacting insured clients to obtain all required information, providing customer service.
**Main Activities and Key Areas of Responsibility**
The
** Commercial claims Consultant** is responsible for the following, including, but not limited to:
- Handling commercial claims including Heavy Commercial Vehicles claims from registration, right up until settlement.
- Ensuring confirmation of cover has been completed correctly.
- Reporting and handling of commercial motor and non-motor claims.
- Communicate with clients, the party, their insurers, solicitors, and various other parties involved in the claims process, by telephone and/or by written communication.
- Ensure effective and timely claims management and settlement (in line with the SLA agreement).
- Adequate reserving of claims.
- Assist with administrative functions and undertake special projects as and when requested.
- To maintain the claims filing system effectively and efficiently -ensure all documents are renamed correctly.
- Advise clients on general queries and claims issues.
- Requesting payments correctly within mandate.
- Handling of Compliments and Complaints according to the Compliments and Complaints Business Processes.
- Ad hoc duties assigned by management from time -to-time.
For more information please contact:
**Cathren Kgatla
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