Short Term Claims Consultant

1 month ago


Centurion, South Africa Customer Loyalty Consultants Full time
Job Overview:

The purpose is the effective claims handling and settlement of claims. Ensure efficient service levels to internal and external clients. These duties include accurately reserving a claim, reviewing insurance policies to determine coverage, contacting insured clients to obtain all required information, and providing customer service.

Minimum Requirements:
  • Clear Credit and Criminal Record
  • Grade 12 certificate or equivalent Level 4 qualification issued by SAQA
  • Relevant FAIS Credits and RE5 (compulsory)
  • Minimum experience of 3 years in Short-Term Insurance Claims: Personal Lines and Commercial Lines
  • Excellent communication skills (written and verbal)
  • Work under pressure and able to meet deadlines
  • Excellent time management and display a sense of urgency
  • Quality orientated
  • Display initiative, maturity, and a high degree of professionalism
  • Liaise and build relationships with clients
  • Ability to negotiate with insurers/clients in respect of contentious claims

    NB: Please note that only shortlisted candidates will be contacted. Should you not hear from the HR Department at CLC within two weeks, kindly consider your application unsuccessful.


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